Palotel Design Gouvia

This is a basic 3 star accommodation in the centre of a slightly run down Gouvia which has been built on a postage stamp. Although our apartment was clean and modern, we were very disappointed with the balcony as there was no privacy due to the buildings being set at 45 degrees to each other, meaning the balconies where overlooked from all angles. { like living in a goldfish bowl }. The photos of the restaurant and pool area are deceiving as the restaurant is really small with a very average breakfast and the pool area, which doesn't belong to the Palotel, is dirty and smelly in places. All in all not for us as the term " Luxury " does not apply to this accommodation.

The most amazing place people and food!!! Vicky, Spyros, Ranis, Syprolituna, Simona were the gold standard of customer service. Thank you to Spyros for serving up the yummy waffles and ice cream! Vicky and her team made us feel welcome from the second we arrived. Thank you to Rania for always checking in on breakfast and keeping us happy! Highly recommend Gouvia and the Palotel hotel.

As a light sleeper to noise , i emailed ahead asking for a high floor room preferably not one overlooking the Main Street- unfortunately we were placed ground floor room next to the water heater- this makes a very very loud noise ever 5 minutes all night and is unbearable. The bed was hard. The shower cubicle is tiny with lime scaled shower n rail but worse was the shower curtain that then sticks to you if you turn. Apart from that, the room was small but nice with great air con (that you are not allowed on if not in room) fridge and really appreciated the kettle facilities to make a brew. The breakfast was ok with choices - but same exactly daily. The staff were very welcoming on arrival and through the stay but do constantly stand over you whilst your choosing breakfast from the small buffet which makes you feel a little uncomfortable. The pool was a good size no one puts towels on loungers so always plenty however the top corner that gets most sun also is next to the septic tank which does omit some foul odours at times. The location in gouvia is perfect- on the main strip but this is a low key Greek strip and also 2mins to beach. Buses 5mins up side of hotel to Corfu, dassia and Ipsos with regular service and cheap. If we had a better positioned room we would probably have had a different sleep experience but the room next to water heater is unbearable noise wise so we’re disappointed overall with our stay sadly.

Wonderful hotel and staff. A really good experience all round. Fantastic clean accommodation and swimming pool.Lovely clean large swimming pool and plenty of sunbeds. Plenty of delicious breakfast buffet with a huge selection of English and continental dishes.

Nice and clean hotel, staff are very friendly, rooms are small especially the bathroom, also shower curtain need to be sorted out as the water goes all over the floor when you shower so not really big enough for 3 people, clean towels every other day, sheets changed ever 3 days, but the room is cleaned daily apart from Sundays, you get a free safe , air con, kettle iron and ironing board in the room, and you can leave the key fob in the slot so that the air con works while your out , that’s if you remove the key from its ring as we did, however the maid leaves the balcony door on a tilt so that the air con goes off which isn’t ideal especially when it’s hot outside also you can hire beach towels which are 5 euros each , but if you need clean ones you have to pay 5 euros every time you change them , I thought this was a bit steep maybe 1 euro per change would be better, we were bed and breakfast which was ok however sometimes the beans and eggs could have done with being a bit hotter, the yogurt and cereals and toast was fine as you help yourself, the coffee machine could also have done with being a bit hotter but apart from that no problem, the hotel is not far from either the beach or the centre of gouvia, the beds are comfortable with memory foam mattress so that’s ok, we had a late flight but as you have to check out by 11am this is not ideal so I asked to keep my room on for a bit longer and pay extra to do this , but I was told that someone would be in my room before about noon so it wasn’t, possible however they said I could have another room but it would cost me 140 euros, which seems a bit expensive to me, so I declined, I would have paid 40, for the extra couple of hours but not 140 , there are showers and toilets downstairs to use but they stink so I wasn’t using them, and when I looked at the room that we were in at 5pm it was still empty, so I don’t get why we couldn’t keep it on, we had a nice holiday there however won’t be visiting corfu again.

Lovely hotel & staff but pool advertised does not belong to them. It’s owned by the hotel next door & tonight it’s green so closed off. Although an alternative is available it’s a 10 minute walk away up a hill across a dual carriageway The pool and surrounding are not clean with toilets left untouched and ashtrays not emptied for a few days. If you’re due to come here with Jet2 it might be worth a call before you arrive. Their 24 hr help line when you’re here is not the quickest.