LORD OF CAPPADOCIA HOTEL

Отличный отель Рекомендую Отдельное спасибо хозяину отеля

Excellent hotel, very clean and central (only about 5 minutes walk to Göreme centre). The staff were super friendly, especially Barış who went above and beyond! Breakfast is a buffet and really nice fresh food. There’s a couple of common areas to relax, with a terrace on the roof too.

The staff is not very friendly, and on top of that I got robbed from the person who cleans the room. I called the police, they checked the cameras, only one lady was in my room cleaning during the day that all my jewelry was stolen. The Hotel did not apologize, was not attentive to solve my problem or accept what was happening. The manager accused me of lying and losing my things. I explained a thousand times that I found my backpack open with all the clothes out, and that was not how I had left it. I also explained that my jewelry were hidden in a pocket inside the backpack and the person turned my things over with the intention of stealing from me. All my explanations were of no use, the police were of no use, they couldn't do anything. What made me most sad was the neglect of the owner and the manager hotel, who never welcomed me or apologized. they did not accept that I was claiming that I had been robbed. The day after it happened, after I checked out, the hotel canceled my reservation on Booking, claiming that I was not there. I believe that they did this so I couldn't write any reviews about what happened. I am in contact with *********** and I hope they can help me to reverse this situation and have my reservation completed on the platform, so that I can leave my report to other travelers.