Radisson Blu Gorakhpur

The room and amenities were really great but I had a bad experience checking out. They didn’t have a proper process for billing with Trip.com, they held me 3 hours and the payment still couldn’t come through. Don’t know who’s fault it was but from what I saw, Radisson Blu seemed at fault. While they made me ask Trip.com reps to calk them, their operator wasn’t taking calls properly. I had to call on their number infront of them to show that their operator isn’t taking call thats why Trip.com isn’t able to get through. Their business emails were messed up and because of it Trip.com wasn’t able to send the payment, finally I paid physically. One expects Radisson Blu to have a better process to handle bookings from online platforms, but it seems this one is just for marriage parties and not tourists.

all good but there is no parking space for two wheeler .. two wheeler parking space other building basement

Radisson Blu is a wonderful hotel, with amazing staff. Their buffet breakfast has a good variety, catering to every individual. Stations are neat and clean. Staff constantly tidying up. Staff manning the breakfast sessions are very attentive to guests, especially Urvesh(guest assistants) and Pulakesh(Guest Assistant Executive) They ensured my bfast experience was a wonderful one. This is the 3rd year im here at Radisson Blu Gorakhpur. Never had a moment of inconvenience. Would highly recommend.

Would like to share a short review and thank the Radisson Gorakhpur mangement for warm hospitality throughout my stay including their services and other amenities. Special thanks to Himal and Sumit for taking care of me and my family during dining time and always serving us in the best and efficient manner :-)

I'm deeply disappointed with my recent experience at Radisson Blu Gorakhpur. Despite a confirmed booking (10–11 April 2024), I was denied check-in upon arrival because the hotel claimed unmarried couples weren't permitted—a policy that was never mentioned during booking. The staff handled the situation poorly and caused public embarrassment. Even as a Radisson Rewards Premium member, my complaint went unanswered, with no apology or refund. Completely unacceptable from a reputed brand.

Chef Sandeep ji cooks delicious food with personalised touch of taste for the customer. His understanding of the customer’s requirements make him deliver the needs of customer. Other staff s behaviour is also good with special mention to Roshini ji. Overall good place to dine and celebrate occasions.