Kaibang Hotel Geermu

Room air-conditioning is terrible, central chiller is not functioning. F&B wise, only one non hotel operated Chinese restaurant within the hotel with horrible waiting time. However, breakfast wise is surprisingly very good by local standard.

Great breakfast buffet. Huge room, but weird shower setting.

- laundry service: I don't understand how an hotel rated 5* does not propose laundry service, even from outside for a fee... There's only 3 machines available to clean your clothes yourself so it's pretty busy, only one have a "drying" function. At least 2 of the machines are leaking so the laundry room is extremely slippery. - Hot shower in the room is not stable and turn suddenly cold to burning hot. - Breakfast proposed a large choice but the quality is very low. Sausages are cold. Jiaozi are very dry and lukewarm. - Hospitality: I never saw the employees smile, except the cleaning lady. The general attitude is pretty rude and not inviting, except from the manager and one man helping me scheduling a tour. I was reminded twice by a call, 3h and 1h before leaving, to checkout on time. Super rude. Never experienced that before and it really felt they were in hurry to throw me out. + The room are big though. Conclusion: Generally speaking, it's a 2 to 3* quality hotel. But even 3* have a better hospitality. If they could improve the attitude, like in other province of China that would be ok.

在青海旅行住的最舒服的酒店，非常高端大氣，房間整潔乾淨，功能設備齊全，住起來超級舒服，早餐非常非常非常豐盛至今不能忘記，而且也很好吃，前台服務也非常好，很熱心很温柔😊😊😊👍👍👍👍👍有機會再來格爾木的話還會住的

入住體驗太好了，房間寬敞，衞生乾淨，沒有老酒店的痕跡，前台男工作人員小莫服務很到位，非常滿意！早餐尤其贊，不愧為五鑽酒店，如果有機會一定再來格爾木，來格爾木一定還住這裏。

性價比非常高的酒店 房間硬件很棒 早餐也是成都一路過來最好的。唯一一點就是水不是很燙，但是瑕不掩瑜，反正也沒打算洗澡。客房阿姨、餐廳服務員、保安大哥都很棒👍🏻