Residence Inn Glenwood Springs

Room 227 over the breakfast area has 2 bedroom windows and 1 living room window that are eye level with gross bird poop covered roofs and hvac units, the building facade blocks any orher light/view. Staff member begrudgingly changed our room, refusing to let us see it to make sure we weren’t getting into something worse. It was so gross, we ended up skipping breakfast there over our 4 night stay…between that and a $12 parking charge we felt ripped off. Shocked this would be considered a normal full price suite.

Checked in this afternoon. Waited almost 10 minutes for any staff member to come out from the back room to check me in. They made eye contact with me several times but were preoccupied with their phones. Parking lot is full but luckily found a spot. Room is typical Residence Inn. Quiet location away from central city hub. Could walk in about 15-20 minutes or a short mile drive

Door did not lock correctly, paint was chipping/peeling off mirrors, bath/shower nozzle didn’t work very well, charged an additional $12 to park in their lot (complimentary parking was off site). We rented a 2 bedroom suite, which was rather pricey. At first glance the room/hotel looked really nice, but several places were actually kind of rough.

Spent a week in 401 with fireplace and two windows for a great Mountain View. Front desk personnel were wonderful. This is a great location with shopping and restaurants close and about 15 to 20 minute walk to the Hot Springs, Gondolas, or downtown. We came in on train and had a few suitcases so we took an Uber to and from train but could easily have walked with less luggage. We will bring bikes next time. Only complaint is hot shower water was inconsistent. Some mornings the water only got luke warm. Kitchen well stocked and comfortable bed. Great choice and we will return. Breakfast instant eggs were suspect, but otherwise the morning fare was decent. Call ******* in town and reserve a wading trip with Matt. You won’t need any gear.

Good clean rooms which is the most important thing to me. Two things to improve is the office station in my room had a plug for electronics that didn’t work. When I went to check out, I stood at front desk for 5 minutes and no clerk appeared. I called the front desk with my cell phone and spoke to someone who said they’d notify them. I then saw the clerks cell phone ring on the desk, still no clerk. Shortly thereafter, two clerks exited the back room behind the desk and promptly checked me out. There is a camera at the desk, so they probably need to look up more often if they’re in the office. It was 8:30 am so it wasn’t an odd time to check out. The breakfast is great with lots of to go options.

We needed to check in early for a wedding and they were very flexible. The room was clean and laid out very well. The breakfast choices were great. The front desk was extremely knowledgeable about the area. All of the staff was friendly and hospitable.

Had never stayed in a Residence Inn as a Gold Elite Marriott member. Lovely public areas, pool and gym. Most efficient check in I have received in a while at a Marriott (inconsistencies between check in experiences at Marriott’s are huge). Lovely having larger space being a Residence Inn. Rooms a little bit dated but nothing terrible but carpets in room looked old and grubby. Breakfast was superior to other Marriott chains so I disagree with previous post. Lots more choice and was good to take prepacked burrito for s snack later. Only minor negatives were at check in, breakfast was never mentioned to us so we called later to see if actually included and found it was. Also did not like tip envelope/flyer by the bed (see photo). Never seen this at any other Marriott properties and find it offensive to be honest.

Cute room. The hotel has a pool, small workout room and laundry room. Basketball court and outdoor patio area. Full sized fridge and dishwasher in our king bed room. View of the community garden and parking lot. The room had two closets and at first I was shocked there were no hangers when I peeked into the first closet. But then I found the main closet and hangers, iron and ironing board in it. Their dry cleaning services and high speed internet were not available but the laundry room and regular speed internet were fine. What I really liked was they have two hanging bars for your towel on the wall and not a rack in the shower like some hotels do. And a hair dryer. He didn’t like the body soap and shampoo conditioner bottles. He likes bar soap. The shower had good pressure and a nice spray shower head. And an exhaust fan in the bathroom. Nice! Well lighted mirror so putting on make up was easier. The bed and pillows were comfy. Breakfast was meh. The servers were not pleasant at all. And they don’t watch attendance to refill their offerings. You get what you get which at an hour and a half before end was pretty much nothing. Sad. Didn’t bother to leave a tip. Parking is $12. They are pet friendly. We didn’t have time to use any amenities as we were just stopping for a night and were tired. The stay was pleasant enough and check out was easy. The front desk associate was friendly. Would stay here again.

Residence Inn used to have an excellent breakfast but not any more. Undercooked eggs, prepackaged breakfast burritos that are reheated day after day and squishy packaged waffles that you can’t chew after heating them. Bring back the pancake maker and waffle makers! Rest of the stay was fine!