Novotel Melbourne Glen Waverley

Novotel Melbourne Glen Waverley anmeldelser

Novotel Melbourne Glen Waverley

285 Springvale Road, Glen Waverley, Victoria, 3150, AustraliaVis hoteloplysninger
Novotel Melbourne Glen Waverley
Novotel Melbourne Glen WaverleyNovotel Melbourne Glen WaverleyNovotel Melbourne Glen Waverley
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1 nat

Gæsteanmeldelser

4.4/5
Meget god
80 anmeldelse
Bekræftede anmeldelser
Placering4.5
Faciliteter4.3
Service4.3
Renlighed4.5
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Alle anmeldelser(80)
Positive anmeldelser(76)
Anmeldelser med billeder/video(7)
Fantastisk beliggenhed(16)
Rent og ryddeligt(15)
Fantastisk ophold!(12)
Venligt personale(11)
Fantastiske værelser(10)
Praktisk for shopping(7)
Lækker morgenmad(5)
Negative anmeldelser(4)
Teena
Standard-værelse med 2 dobbeltsenge
Overnattede i dec. 2024
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 18. jan. 2025
It was good experience ,cleanliness was amazing ,breakfast was good too..
Oversæt
Svar fra overnatningssted: Dear Teena,Thank you so much for your kind words! We are thrilled to hear that you had a good experience with us and that you appreciated the cleanliness and enjoyed our breakfast. It’s our priority to provide a comfortable and enjoyable stay, and we’re happy we were able to meet your expectations.We look forward to welcoming you again in the future.Warm regards,Ashan AbeykoonGeneral Manager
STEVEN YONG
Standard-værelse med 2 dobbeltsenge
Overnattede i jun. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 14. jul. 2024
Good location and convenient community neighbourhood environment
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed our good location and found the community neighborhood environment convenient.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Best regards,Mannoj AroraGuest Services Manager
Diamandis
Standard-værelse med queensize-seng
Overnattede i jan. 2023
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 25. feb. 2023
Great location for bowling movies and Dining options are amazing. The glen shopping centre is close by and loads of options for shopping
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to provide us feedback regarding your stay. I am glad your overall stay with us was a pleasant one.I am particularly happy that you like our location close to many eateries, movie and bowling and shopping centre.Your feedback is very important to us. i will share it with our team.We look forward to welcoming you back in near future.Kind regards,Ashan Abeykoon-General Manager
chum
Standard-værelse med 2 dobbeltsenge
Overnattede i dec. 2024
Forretningsrejsende
9 anmeldelse
5.0/5
Enestående
Slået op den 14. jan. 2025
Great service
Oversæt
Svar fra overnatningssted: Dear Chum, Thank you so much for your kind words! We are thrilled to hear that you had a great experience and that our service met your expectations. Our team takes pride in providing excellent service, and your feedback truly motivates us to keep up the good work. We look forward to welcoming you back soon! Warm regards, Ashan Abeykoon General Manager
우와우오옹
Overnattede i aug. 2022
Par
9 anmeldelse
4.5/5
Fantastisk
Slået op den 28. sep. 2022
It was pretty neat accommodation to stay. Easy access to restarants and cafes in 1 min walk.
Oversæt
Svar fra overnatningssted: Dear Guest ,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager
Gæstebruger
Standard-værelse med 2 dobbeltsenge
Overnattede i sep. 2024
Forretningsrejsende
10 anmeldelse
5.0/5
Enestående
Slået op den 13. nov. 2024
All fine!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for positive feedback.We look forward to welcome you back soon!Kind regards,Mannoj AroraGuest Service Manager
Vincent.Tan
Standard-værelse med 2 dobbeltsenge
Overnattede i okt. 2023
Familie
23 anmeldelse
4.0/5
Meget god
Slået op den 27. dec. 2023
Not bad. Clean and big rooms
Oversæt
Svar fra overnatningssted: Dear Vincent,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager
h3art
Overnattede i feb. 2023
Familie
47 anmeldelse
5.0/5
Enestående
Slået op den 29. apr. 2023
Hotel.location is near big shopping mall room very clean and nice .
Oversæt
Svar fra overnatningssted: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager
Jeffrey
Superior-værelse med kingsize-seng
Overnattede i mar. 2023
Forretningsrejsende
1 anmeldelse
2.7/5
Slået op den 2. apr. 2023
Quite Good . Near to big shopping Mall . Nearby have many eateries
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a great experience and enjoyed our convenient location near the big mall and numerous eateries. It is always our goal to provide our guests with a comfortable and enjoyable stay, and we are pleased to know that we met your expectations. Your positive comments are truly appreciated by our entire team. We look forward to welcoming you back on your next visit.Kind regards, Ashan Abeykoon- General Manager
Jennyjey2003
Standard-værelse med queensize-seng
Overnattede i nov. 2022
Forretningsrejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 21. mar. 2023
Nice service beautiful view beautiful service And Melbourne
Oversæt
Svar fra overnatningssted: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager
Chong Mian Fong
Overnattede i jan. 2023
Par
21 anmeldelse
4.7/5
Vidunderligt
Slået op den 21. mar. 2023
Clean, convenient near good asian food
Oversæt
Svar fra overnatningssted: Dear Mian,We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am delighted to read that you felt your overall stay was comfortable and that you enjoyed the fact we are in a central location It is always a pleasure to receive positive feedback. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ashan AbeykoonGeneral Manager
Gæstebruger
Standard-værelse med 2 dobbeltsenge
Overnattede i jan. 2025
Forretningsrejsende
6 anmeldelse
1.0/5
Slået op den 22. feb. 2025
我住過最差的體驗!不推薦,隔壁IBIS都比他強多了。衞生差!服務差! 加錢吃他們的早餐7天,就去了3天;凳子上都是麪包碎不説,餐廳沒什麼兩樣吃的也就算了,衞生差真的不可原諒!桌子上叉子都還沒洗乾淨,換了一個還臟的,閉着眼睛吃吧!去拿吃的,拿起一個盤子,臟的,給他們服務員拿回去,sorry也沒一句,就放下一邊了。我再去拿第二個盤子,拿起來隨便看了沒食慾殘渣就裝了食物放桌子上,再去倒杯水結果也發現杯子臟的。回來吃到一半,發現我第二次拿的盤子還是臟的,有雞蛋液幹了在盤子上,想吐!找他們服務員投訴,問他我應不應該繼續吃,他毫不在意的説,當然,你去換個盤子繼續就好了。找她經理投訴,不經意説了一句:***?怎麼能這樣子讓我換盤子繼續吃?經理居然也不道歉,説請你注意你的用詞,在澳洲你什麼都可以説沒錯,但不在我這裏!什麼服務態度!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your concerns with us. The food and beverage team made every effort to assist you and offered everything possible to address your needs. Prior to your feedback, we have not received any complaints regarding dirty plates or utensils.However, the management and the team have also addressed the way in which the situation was handled. They mentioned that while your frustration was understandable, there was concern about the way you addressed the team, particularly when you yelled and swore at staff members, using offensive language, including the F-word. When the team attempted to calmly speak with you and ask for mutual respect, it was reported that you responded by saying, “This is Australia, and as a guest, you can use such language.”At our hotel, we believe in creating a respectful environment for both our guests and staff. We expect all guests to treat our team with the same respect that we extend to them.Thank you for your feedback.Kind RegardsNovotel Melbourne Glen Waverley .
Pipizhoupipi
Standard-værelse med 2 dobbeltsenge
Overnattede i okt. 2024
Familie
5 anmeldelse
5.0/5
Enestående
Slået op den 8. dec. 2024
房間乾淨整潔,周圍環境很好,交通方便,商超飯店銀行購物中心旅行社診所等都在步行幾分鐘範圍內。建議:被罩不是國人熟悉的被罩,是類似兩片床單夾着被子那種,要適應一下。
Oversæt
Svar fra overnatningssted: Dear Pipizhoupipi,Thank you for your detailed review! We're delighted to hear that you enjoyed the cleanliness of the room, the quality of the surrounding environment, and the convenience of the location with so many essential services nearby. It's wonderful to know that these aspects contributed to your positive experience.We also appreciate your feedback about the quilt cover. We understand that the bedding style might be different from what some guests are accustomed to, and we apologies if any inconvenience caused.Thank you again for taking the time to share your thoughts. We hope to welcome you back in the future!Warm Regards,Udari PereraGuest Services Manager
Anonym bruger
Standard-værelse med 2 dobbeltsenge
Overnattede i jan. 2025
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 17. feb. 2025
酒店離小火車車站非常近,去city非常方便。附近的餐館也非常多,各個國家的美食都有,從側邊一個門往後走,可以直接通往後面的美食街,我們是最後一天才發現這個近道,之前一直從大門出去往小火車站那邊繞過去的
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your thoughtful review! We're so glad you found our location convenient, especially with the easy access to the train station and the variety of nearby restaurants. We truly appreciate your feedback, and we hope to welcome you back soon to explore even more of the local area.Warm Regards,Udari PereraGuest Services Manager
rachel20051
Standard-værelse med 2 dobbeltsenge
Overnattede i feb. 2024
Rejs med venner
2 anmeldelse
5.0/5
Enestående
Slået op den 7. apr. 2024
酒店樓下就是食街,有很多餐廳,而且是華人區,所以中餐也是多。餐廳也開到很晚。晚上餓了出去隨時找到吃的。距離地鐵站大概5分鐘路程非常方便。全是在附近買的
Oversæt
Svar fra overnatningssted: Dear valued guest,Thank you for sharing your feedback regarding your recent stay at Novotel. We appreciate your positive comments and are pleased to hear that you found our location convenient.Our hotel’s proximity to the bustling food street, with its diverse range of restaurants, is indeed a highlight. Whether you’re craving Chinese cuisine or exploring other culinary delights, you’ll find plenty of options just steps away.We look forward to welcoming you back to Novotel on your next visit.Sincerely,Ashan AbeykoonGeneral Manager