Ramada Encore by Wyndham Gimpo HAN River Hotel

Room is clean and service is good. But a little far from city. Difficult to find taxi and buses.

Fow what we paid it was a decent hotel. The room was clean and enough for 3 people. I used the gym which was small but good for a simple workout. The remote in our room didnt work when we arrived but it was a simple fix and staff was kind to come and help. The only complaint was the wifi. The connection was awful. Even though there were so many routers to choose from none of them would connect properly. The location is great. It's close to the outlet mall which has food and drunk plus the bus comes round often. The closest metro is Gaehwa by either bus or taxi.

I was very disappointed… First of all, the location is a bit of a stretch.... There are not many convenience stores or restaurants around (although there is an outlet across the street), and I don't think it is a very useful hotel. As I found out when I went this time, there is no excuse to go back, as there is nothing else that would compel me to stay at this hotel. As for the service, it is not good. The hair dryer did not work and when I called housekeeping, no one picked up the phone.... As you can imagine, I don't do this with 5-star hotels, but I still had to call, not once or twice, so I ended up contacting the front desk at the end of the day. That hair dryer. Cannot use in bathroom. Why? There is an outlet, but there is a toilet in front of it, and the cord is too short to pull and the entire outlet would fall out. How was I supposed to use it? The only way to use it was to take it out to the room. The water flow in the shower is almost nonexistent when the water temperature is high.... In summer, it may be nice to take a shower with cold water, but in winter when the temperature is below freezing, what should we do? The convenience store in the basement was also fine, although unmanned.... If that's the case, they should at least manage the self-checkout machine. I left without being able to pay for my order without even reading the bar code.