Gæstebruger
23. november 2022
The staff - especially at the front desk, were phenomenal. The hotel itself is in desperate need of a complete refresh and some "love". The mattress in the hotel was actually excellent - but everything else was dingy, a little smelly and past its prime. The bathroom was not in good repair and had to get multiple hairdryers that didn't either spark or smell like a fire. The carpet felt dirty, so the slippers were good to have. The view over the pools was marred by random junk thrown behind buildings - but perfectly in view of the hotel rooms. Walls are pretty thin. There are a couple of different pools - one for laps, one more for "resort", and one (I think) for kids. Interestingly, the pool the hotel looks over is the lap pool - which isn't terribly "pretty" vs the "resort" pool. We ended up leaving the property and moving to the Kempinski Summerland for the remainder of our stay.
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