Western Hotel - Ghayathi

good staff, good room, good service, i will come back to this hotel.

situated in gayathi, i loved the place. it is a little isolated and the room has a little quirky organization -- you have to take stairs to go the the bathroom -- but it is a perfect place to go if you have business in this region. the hotel was clean, staff were very kind, and the price was affordable. one complaint would be the screen by the pool was blasting indian music even after midnight, but I called the reception and they turned it off immediately.

The Hospility from the staff and housekeeping was excellent. The room attendant Mr.Asanka was very good and prompt in his all the services requested . I recommend the Hotel while visiting this place and gym and swimming pool also. The restaurant is also found good

Really I enjoy at western hotel ghiyathi. Definitely because of all staff for The restaurant Especially Mr. Naeem, the official, And Asauka from room cleaning service thanks too , hotel cleanliness, and department organization .......

Hotel is like our second home, we thank you for Abanoub being such amazing person and to the hotel staff to restaurant team Ripon to Ahmed and reception also housekeeping. We thank you for your hospitality and service, but only one thing to highligh to the management when your hotel manager speak about us let her speak not on the floor and we can see from her body language she's speak about us..keep in your mind we have more than 100 rooms in your hotel and we are not demanding guest to treat us like a kids. One of staff told the new Pilipina hotel manager is giving them pressure to assist as normal not to treat us like vip. We are very happy on your staffs they are hard working and treat as like family. My request to management appreciate your team , le them be free to work

Staff re very good. But when the hotel manager change , service become poor. We don't comfortable to hotel after work not like before. The hotel becomes jail for us.maybe if this lady go from here, hotel service will be back to normal with good hospitality. This morning I had my breakfast and people watching us and follow up I am just holding a tissue, we are working so hard and our company is paying money to this hotel no problem when staff informing don't take anything from restaurant but with small peace of bites in our hand it this correct? I think you management should orient the hotel manager and don't put lady as hotel manager you need professional not a person who talks to staff just to watch us and knowing that we can understand what she speaks ..talk privately in your office .