Aiden by Best Western Georgetown Guyana

Restaurant dinner review: Grilled chicken was inedible and rubbery, managed to cut a few pieces off but posed a choking and dental risk; worst chicken I have ever tasted in my life. Family member had chicken burger which was dry and also tasteless. Wait staff pleasant and apologetic but damage done.

The evening and breakfast service was chaotic and often shambolic. Waiting staff don’t know the menu, if any is available, forget and confuse orders. The food is ok , small portions. The high prices are simply not justified. 5* prices for 3* quality and service. Breakfast buffet option decreased each day. Not egg station, limited fruit options, yogurt options poor. Rubbery omelettes in the buffet. The manager walks around, not knowing what the problems are otherwise he should be doing something. 40usd for that is an insult. The chef produces adequate food, but quality and quantity are lacking for the high prices being charged. The restaurant only shining light was Minvera, who was trying to plug holes in an ever seeping dam. She was embarrassed by what was served and the chaos of the evening service. The manager was there, did nothing just let the chaos develop each night. Staff seemed to be unclear on what tables they were serving , orders were repeated, food came out cold and wrong. Drinks spilled on the tables. If you ask for the house curry or the fish of the day , the waiting staff have to check with the kitchen. One time , the waitress went off , never came back as she returned to take orders from other tables. Staff coagulate around the bar , often wondering who taken orders from what tables. Unfortunately these events occurred regularly and the management seems inept to rectify the situation.