Sunway Hotel Georgetown Penang

A four-star hotel should not provide towels with torn edges or bedsheets stained with blood and other unknown marks. Equally disappointing was the breakfast, which offered limited choices and lacked flavor.

Great location with many eatery and local products shops around. Good stay with parking

Picked this hotel cause it is located along the New Lane Street Foodstalls. Zim Sum restaurant, Dking Penang, No. 5 CKT & the famous Sister Yao's Char Koay Kak just within walking distance. Check-in after 3pm. You may drop your luggage bag at the concierge. Check-in at the kiosk requires assistance from the hotel staff as different booking numbers were assigned. You need to insert your nric, get your face captured & make RM6 pymt (TnGo/CC) before the room card issue. I appreciate the hotel staff, Mr Hasan, for assisting me to get my room card as my room is not yet ready at 2.55pm. There's a travel kiosk located inside the hotel if you need a day trip or car to the airport. There's 3 lifts in the hotel that require room card to access. The room & the restroom are spacious & clean. I was given a connecting room. Luckily, no one stayed next door. The shower room water pressure is strong. It's a traditional toilet bowl with a bidet hose on the wall. The bed is a bit uncomfortable as i can almost feel the mattress spring. 2 medium-firm pillows for each bed. The blanket is a bit short as it reaches my chest only (165cm height). Basic amenities at the coffee table & toiletries are provided. Additional will be the iron & ironing board inside the cabinet. TV has local, overseas & youtube channels. The remote control is hard to use. The volume is set very low. Need subtitles or lip reading if you rest at the bed. Overall, it's a comfortable 2 night stay as i visited on normal days. No crowds and everything is smooth. Check-in & checkout during peak or festival season might take longer due to the hotel procedures.