Loop on Leith George Town Penang Hotel

I would say that the hotel location is quite good but in terms of cleanliness as shown in pictures you can see a lot of dust still despite we have asked to clean the room after second night that we were staying there. (Is that ***** on the curtain?) I don't think they clean properly. Can see bugs and mosquitoes flying in the room as well. Do not understand why the rating will be good in trip.com. The front desk stuff does not seem friendly to me. Even the iron and ironing board they will not send to rooms you will have to take it by yourself outside the lift area. If other guests just left it outside the door then you will see it lying at the hallway only.. the building should be new but the interior and overall room make me feel like they are old?

I would like to select this property as my transitional accommodation due to its excellent location and cost effectiveness.

1) comfortable & clean hotel 2) helpful staffs 3) excellent location 4) limited parking space 5) walking distance to popular attractions