Cititel Express Penang

Best hospitality I have ever received, especially from karthi and nami. Lucky enough to participate in some campaign and won some vouchers too !

Good side: - Location was good - Quite clean just that the bed sheet looks slightly old and thin - Affordable - Free parking - Nice staff - Toiletries Not so good side: - Room is a bit cramp but doesn't really affect me much but I don't recommend bringing a baby or child. If you have more than 2 person and you wanted to book this hotel. Please get a bigger room. - The hotel is near some place that have karaoke so it's kinda loud at night but the noise stops around 12am - The bathroom wall is kinda thin so you can hear the water hose / pipe sound from next door if your in the bathroom (you cant hear the water sound in the room) Overall experience: 4/5

Only stayed for 2 nights as a single person, but in a 2 person twin room. If 2 people are there, it will definitely be tight since there will be little space for luggage/bags and to move around. The beds can be moved slightly, so it gives some more space. Also, the mattress is not sturdy on the frame, so it can shift while sleeping. Otherwise, the room was good with standard amenities. The unique door to close the washroom is also the door for the closet, I assume that was to optimize space. Water refill and ironing station in the hallway (apparently outlets in the hallway were broken, so staff let me iron in the room). Slippers, washroom items, etc... all standard. The front desk mentioned room service was one every two days, but can be requested at the front desk if you need anything. Staff were very friendly and helpful, especially when coming from PEN late due to flight delay. Otherwise, the location was extremely convenient since it was just parallel street to 1st Avenue Shopping Mall, which link connects with Prangin Mall, the TOPs and Kimberly Street (for night market). Just on the other side of the street are a lot of local restaurants that were popular/queues up for their food. Also, can have easy access to myRapid Penang at Komtar for airport OR CAT to Jetty for Feri. Overall, good location convenience and value for night sleep/exploring Georgetown area.