GEO38 Prime Suites Genting Highlands

A LOT of cockroachessss..After we complaint, they act like nothing like they already knew a lot of cockroaches inside the room and whole house. They changed a new room for us but still have cockroaches on bed, in kitchen area and living room. :)

The place is clean and accessible to the amenities around it. The only concern is usage of lift during checkout timing. It usually get jammed up and have to wait a long while. So avoid going out during checkout timing. The customer service from 7stone is much better than Maplehome. They are more responsive to your request and enquire which make the stay more pleasant.

Pls stated Ur company list Infront of your counter or offices . I didn't receive any info on deposit payment because I've been checking with the info repeatedly before choosing any of the hotel or Airbnb pls stated UPFRONT . I have queue at one operator at first and spent sometimes on queuing and then when is my turn they said it's not under their operation so pls stated clearly who is whom room U are operating . During my check out time, I dunno Ur staff is being trained or not, I was the one she should attend at first but she attend other guest instead of me personally and the said didn't saw me just saw the person who direct to the counter?? What Ur eyes see only straight object is it????? . So frustrating ...overall the house is clean nice, good smell and nice facing open unit. . Thank you