Vista Premier Suites Genting Highlands

take time to check in, take the key at different building

To begin with, check-in was horrible. 5 staff working at the office with 2 person doing the ‘check-in’ . I was there earlier but was told strictly check-in at 3pm . Upon returning for 3pm check-in the line was horrendously long. It took me more than 35 mins just to check in. They should have been prepared for the surge of check-in if they are so strict about - strictly 3pm! The room is nicely setup but is not clean. The fan , washing machine , cooking hood are all in bad condition. My whole body got itchy sleeping on their bed. But that’s not the worst. The worst is , the unit is right next to the main road, you will hear cars and motor racing up the hill every 30min the entire night. All of us had sleepless night at this hotel. The next day we are all tired and exhausted from the sleepless night. I will never stay here anymore. Geo38 is way better

good location with clear suite ..will come again with my friend

Mould in room, you get this room view which is a construction view the room says 1 king and queen bed but its 1 king and 2 single beds. You need to walk 12 Minutes after you get your keys to check in and also check out as the check in counter is in different building. Overall a horrible experience

Enjoy the short stay with family. The view so nice and the facilities complete.

All was good, until i use washing machine and the water leak to all places. Make me do the job cleaning. But overall the places is nice and comfortable.