Resorts World Genting - Highlands Hotel

Standard Room litter bit high the rate. Jst slept 1 night it is ok.

The room little bit small, but clean, the kids enjoys the holiday

Close proximity to ****** and well maintained.

Formerly called - Maxims Hotel, and now renamed to Highlands Hotel. I revisit this property (as no much choice left for 4-5 star hotels in Resorts World Genting, at this point of time), and what does impressed me is the check-in process. I remembered previous check in usually took long and not well organized, front desk staffs not attentive, kind of messy but this time, they impressed me. When I reached the lobby, I was greeted by a front desk staff, escorted you to the sitting areas meanwhile prepare the check in procedures. The staffs are more attentive to guests arrival experience now and you can never felt being left out (like last time). While room is well maintained, clean, and welcome fruits and mask provided too (last time no welcome fruits though!) Overall, service quality is improved and keep it up, Highlands Hotel.

日落超級美，早起還能有機率看到雲海，客房服務很好，反應有霉味不到5分鐘就來處理了！

不錯，舒服，值得來的旅遊勝地。很涼爽的雲頂

服務周到、細緻，乾淨衞生

酒店房間很乾凈，設施齊全。離First World商業街有點距離。

假期人多，前台耐心解釋，並妥善安排等待期間的下午茶，並及時通知房態。房間有小公仔贈品，孩子比較喜歡。