Grand Ion Delemen, Tower Jade (Tower 2), 1 Jalan Ion Delemen, Genting Highlands, Pahang, 69000, MalaysiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
7.4/10
17 anmeldelse
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Bekræftede anmeldelser
Placering6.9
Faciliteter7.5
Service7.7
Renlighed7.4
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Alle anmeldelser(17)
Positive anmeldelser(14)
Anmeldelser med billeder/video(6)
Negative anmeldelser(3)
自在的人生
Deluxe-værelse med to enkeltsenge
Overnattede i maj 2025
Rejs med venner
8 anmeldelse
3.0/10
Slået op den 11. jun. 2025
It's indescribable. The elevator door smells bad! The smell of the room toilet will make you want to escape! ! I couldn't sleep at all because of the noise all night. If it weren't for the fog, I would have driven down the mountain, which was a bad experience.
Oversæt
Svar fra overnatningssted: Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. It is always our goal to provide a comfortable and pleasant experience for all our guests, and we regret that we fell short in your case. Please be assured that your feedback has been shared with the relevant departments, and we are taking immediate steps to address the issues raised.We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a much improved experience in the future.Regards,Customer Care
自由的男孩
Studio Queensize Værelse
Overnattede i jan. 2025
Familie
18 anmeldelse
9.5/10
Vidunderligt
Slået op den 9. mar. 2025
had some troubles when I checked in.
The buildings nearby are all from the same company, but with different names.
Changed my hotel to a 5 star hotel and it was still great!
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer Care.
Heel
Deluxe-værelse med to enkeltsenge
Overnattede i nov. 2024
Familie
23 anmeldelse
9.0/10
Fantastisk
Slået op den 28. dec. 2024
Nice place to stay with family , will definitely come back again
Oversæt
LawrencePoh
Deluxe-værelse med to enkeltsenge
Overnattede i nov. 2024
Rejs med venner
36 anmeldelse
7.0/10
Slået op den 25. dec. 2024
the room it's ok... hotel morning view its nice...
Oversæt
Ramya
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2024
Forretningsrejsende
1 anmeldelse
5.5/10
Slået op den 30. jan. 2025
I’m very disappointed for there’ check in preparation say self check in but system problems so hv to wait the long queue waste of the time. acutely and also the internet very bad the room all didn’t get WiFi .I’m disappointed with their tv channel only hv 3 channels .screen share also can’t do coz of internet bad
Oversæt
Svar fra overnatningssted: Dear Guest,We deeply apologize for any inconvenience or grievances caused during your stay at our hotel. Please be assured that this is not reflective of our values and standards. Our hotel is always striving for improvement, and we greatly appreciate your honest review and opinions.Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, please allow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay. We hope to welcome you back and ensure that your next visit will be flawless.Thank you. Customer Care
Alice m w Chan
Studiolejlighed med to enkeltsenge
Overnattede i dec. 2024
Familie
11 anmeldelse
7.0/10
Slået op den 1. feb. 2025
Service great over all is clean Foods some yummy
Nice fresh air Grab service is handy
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care
Theresa
Deluxe-værelse med to enkeltsenge
Overnattede i okt. 2024
Par
1 anmeldelse
7.5/10
Slået op den 2. dec. 2024
Everything looks ok, except the Parking location is far & parking card to be validated at the Hotel lobby, which is not convenient. From room to Sky garden & take another lif from another tower block to the Lobby to get the card validated with free parking, & then hv to take the lif go back to Sky Gdn, & then take another lif in another Tower block, just to be able to get to my car. After validated card, we hv to be out from the parking location within 15 mins. Experienced while taking lif from lobby, sometimes it might takes 5 mins waiting for the lif, so it makes us a bit of nervous & hv to very hurried try to get the car the soonest the possible 🤦♂️
Oversæt
Anonym bruger
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2024
Par
3 anmeldelse
10.0/10
Enestående
Slået op den 1. feb. 2025
Room is big and clean. Free parking. Very comfortable to stay.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care
jc_post
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Par
24 anmeldelse
8.5/10
Meget god
Slået op den 3. feb. 2025
Great hotel
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care
Svar fra overnatningssted: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care
Gæstebruger
Overnattede i sep. 2024
Andet
2.0/10
Slået op den 12. okt. 2024
It’s a very dark 5-8 mins drive to the apartment, and there is only 1 carpark for the entire people staying at the apartmentsss. There is a few blocks/apartments but only 1 carpark hence we have to park and walk veryyyy far to the apartments. Water heater was not functioning from till we told them to fixed it and there is leaking in the bathroom. Door signs are not working and we couldn’t indicate “do not disturb” hence the staff came into the room while we weren’t in. Overall it is a ok apartment for 1 day stay if you are on budget.