Hampton Inn Charlotte/Gastonia

It truly is a shame to give this rating, because I can tell the manager and the staff at this hotel truly care and are working hard. But this hotel is old and desperately needs attention to bring it up to par with other Hampton Inns. The Bad: -I can hear everything through the walls and the neighbors have been jamming the music and talking into the wee hours both nights. I’m talking paper thin walls. My coworkers expressed the same thing about their rooms. It has been nearly impossible to sleep well because of this and the bedding. -Bedding is subpar for a Hampton Inn. Pillows are flat and bed is hard. Hilton properties generally have had comfortable bedding in my experience. Not here. -The building is dated and feels cramped, including the rooms. The breakfast area and lobby are very compact, short ceilings throughout the building as well. This has to be one Hampton Inn’s older properties. The Good: -The manager on the night of the 10th and morning of the 11th was top notch. We were checked in by her promptly, and at breakfast we observed excellent employee training happening. -Breakfast and coffee was good. That truly is about all I can say that is working for this hotel. Good employees who are doing the best they can with a dated property. We are going to give the Hilton Garden Inn a try next time. We ate dinner by that property and it looks much nicer and newer and has more dining options directly surrounding it.

The staff was the friendliest I have seen in any hotel. They made us feel like it was their home and they were welcoming us. The breakfast is very good, staff are also there to help. Rooms are large and clean. We highly recommend staying here. We will again!

Close to interstate and and local restaurants, they have a pool did not use but it looked like fun and very clean. Roadhouse Grill is across parking lot, shopping close to site also, if you like casinos it is 16 miles away.

Hampton Inn is often my go to chain when taking a trip that involves a short stay; especially when a long drive requires an over night with an early start the following day. No surprises, a clean room at a decent price; a well maintained facility; and efficient/friendly staff are what I am looking for. Of the many Hampton Inn’s I have stayed in, this one is in the top tier. Not because it’s the fanciest or newest. It delivered what I needed. The place is maintained well, our room was in great shape, check in was a breeze (they’re fully digital), the staff members I spoke with were friendly and efficient, the complementary breakfast fully stocked and was up and running early, and the coffee was hot. This was a one night stay on a long two day drive. It was convenient to I-85. There were a number of other places, I considered. However, this place was exactly what I was looking for. I would highly recommend this place if you need a place to stay in Gastonia.

Everything was great! The staff is very nice. Area is safe. No problems whatsoever! I would definitely stay here again. The people are so nice! I absolutely rested well and have zero complaints. Would stay again!

We chose to not stay inside Charlotte, and thougth Gastonia a few miles outside of Charlotte would be a good choice. After a few hundred miles on the road, I was greeted by probably an overtired receptionist who seemed to not like her job. Redeeming factor was when I asked for another towel, the young male worker was super-friendly, the Receptionist should take a lesson from his attitude. The average rating is also because of ice equipment not working on at least 2 guest room floors, had to go down to first floor for ice. Also, there is a Texas Roadhouse practically on same lot that you can walk to for dinner, but don't sit outside too long....mosquito bites.