Ramada by Wyndham Hawthorne LAX / LA Stadium

During booking, it was stated that breakfast will be served. However, in my son’s 2 days stay no breakfast was served. But instead a discount voucher at a nearby diner (DENNY’S) was given.

Great service! Quick check-in/check-out!  Note:  Use exact change or Apple Pay for the vending machines as no change is given.

I have been treated very badly by the manager, Prince (Indian origin). He scolded me, shouted at me and kicked my bag. There is a CCTV, I hope it recorded all. I was so stupid that i didnt call 911 when that happened. I almost had heart attack by his attitude and behavior as a hotel manager toward a guest. I hope he got fired by the management.

Absolutely rubbish. I added breakfast in booking paid extra but i was told they can only provide juice or coffee. No customer service they cannot even provide you water in room as complementary instead asked me to buy from vending machine. Absolutely rubbish. Rooms were like jail cells if you see from outside lobby.

There was not breakfast as they promise and staff at night was not polite.

The service was not very pleasant, it seemed like I was homeless. It was a bad experience, I've never had anything like this! According to the room, it had a very bad smell and a lot of car noise and I couldn't sleep. I went down to ask if I could change rooms away from the road, they sent me to another room on the lower floor and again on the same side of the noise. It was a terrible experience that I had in every way. Look, I saw a lot of praise and that's why I chose the hotel because it was close to the airport.