SpringHill Suites Gallup

The room was very spacious, not your typical room layout. Just have to remember to be out of my room early next time; the cleaning staff were already ready to clean the room before check out time, 11:00 am. I had the hotel breakfast, everything was good.

전반적으로 만족스러운 숙박이었습니다. 뉴멕시코에서 애리조나로 넘어가는 길목에 위치한 갤럽에서 스프링힐스위트는 가격대비 만족도가 아주 훌륭했습니다. 또한 스프링힐스위트다운 넓은 방 덕분에 가족들 모두 짐을 모두 정리한 후에도 편안하고 쾌적한 시간을 보낼 수 있었습니다.

房間衞生都不錯，剛好下雪，風景不錯。

We had to return home from a road trip sooner than expected. I booked the room the night we stayed on the Bonvoy App. The rate quoted on the app said $127. 00 Taxes and fees included. The room is a standard SpringHill Suites so no surprises. The room was clean bed was comfortable etc.... again a typical SH Suites. My surprise was when checking out. I usually just have the hotel bill emailed to me but for some reason I asked for a printout. As I was walking back to the car, I noticed I was charged for 2 nights when we only stayed for 1 night. On top of that they added taxes and fees to the room charge. I returned to the lobby front desk and asked why I was overcharged. They did reverse the extra night, but would not return the taxes and fees I was over charged for. I ask the front desk person why was I charged the extra night? Her reply was we always give you the option to stay a second night and just automatically charge for a second night. WOW what a way to get to people. They have very bad business practices. The hotel is clean and comfortable they is why I gave them two stars. But cheating guests is bad business. If you stay please check your bill before leaving the hotel. Safe travels everyone.

I stayed in this hotel for 7 days with the company I’m working with , checked in . it’s an expensive hotel you would thing everything would be good , room heater NOT working first a second night NOT fix . Ask for housekeeping front desk NO HOUSEKEEPING for seven days , all they can say is I’ll write it down a past to the morning crew. AND NOTHING GOT DONE !! Do not recommend this expensive hotel should be a 2 start hotel , NOT HAPPY CUSTOMER

Clean, comfortable, and safe place to stay. Would definitely recommend! Staff was very friendly and welcoming towards my family, and I. In a good area of town with restaurants not very far from hotel.

It’s a nice property, the staff is courteous and we’ve stayed here many times when in Gallup. Over time it appears this Springhill Suites is falling into disrepair and no one seems to care. In May 2023 the ice machines were out of order. In July 2023, the ice machines are still not working. Further, both of the elevators have been out of order for several days With a room on the 4th floor, this is inconvenient and dangerous as guests must carry their luggage down the stairs. At least two entrance/exit doors have had out of order signs since our May visit. Lack of such basic maintenance points to much deeper business issues. Will be locate alternate hotels for all future visits to this area. This review focuses on major problems and does not include minor room issues such as faulty lamp switches, unstable chairs, and loose bathroom fixtures,

Ok hotel. That’s it. We had 3 chairs stolen from homeless people early early in the morning. We got there around 12:45am and it wasn’t completely booked like all the other hotels. We only needed to stay about 5-6 hours and just get some rest. Luckily we only had about $400 worth chairs stolen. altogether we had about $7,000 worth of stuff in the back of our truck for a trip. If you are going to stay here, park and leave your stuff in the front of the hotel and put valuable items in your car/truck. We walked out back of the hotel to try and find our chairs and a bunch of homeless people started abandoning the wash area. You could tell they jumped the wall because there was foot prints all over behind the wall by our truck. The security guard only went through the front a one side of the hotel. Besides all that the room was nice, food was ok, and the people we nice besides when they did nothing about the theft. Over all I wouldn’t recommend staying at this hotel or at any hotel in Gallup, New Mexico.

Room was spacious, but not well designed. When the light in the bathroom was turned on it shined through the frosted glass on the door right onto the bed and woke up the person sleeping. Breakfast was typical for these "cookie cutter hotels". But room was clean and it was adequate for our stay. We were greeted in a very friendly and welcoming way by the desk clerk.