Waldhof Fuschlsee Resort

整體還不錯，除了貴

This hotel markets itself as a 4-star property, but guests should lower their expectations. The facilities are dated—not in a charming, historic way, but simply old and tired. The dining experience was poor. Breakfast was uninspired, and lunch was a one-time attempt—we couldn’t get past the limited selection or the fact that food was sitting out under a lot of flies. We avoided all other meals on-site after that. Service is minimal. There’s no bell desk to aid with luggage, and the front desk isn’t staffed 24/7. Once housekeeping leaves for the day you’re essentially on your own—any requests after that point are unlikely to be fulfilled. We attempted to check out after the first night of a four-night stay due to our disappointment. When we called (we were not on property at the moment) and asked for a manager to call us back, we were told we’d need to come down in person because “calling an American number is expensive”—another example of the hotel’s nickel-and-dime approach. When we finally did shared our feedback, we were met not with understanding or concern, but with defensiveness and confrontation. Staffing is sparse. Don’t expect towels at the pool or lake—you’ll need to bring your own from the room. This might be a “generational” hotel that once had its time, but if you’re used to American 4-star standards, this is more of a 3-star property at best. Save yourself the frustration and look elsewhere.

Had a magical stay. Scenery is breathtaking and the hotel facilities were first class. I will never forget relaxing in the spa surrounded by snowcapped mountains

We went to Fuschl for lunch and a swim in the lake from Salzburg. It's about a 30 minute taxi ride. The lake is beautiful and clear for swimming. We went to the outdoor gourmet restaurant overlooking gardens and the lake at Ebner's Waldhof. It was a lovely and peaceul setting and the food was fresh, tasty and good. The service was friendly and welcoming.

This hotel is everything you expect from a well established family run Austrian lake side retreat. The protocol of its day to day running is well established and sound, removing the irritations that often come with a newer or badly managed establishment. The staff are well trained and informative. The food offerings are plentiful but not lavish or luxurious. I’ve been to other Austrian hotels where for example, the cold meats and breads at the buffet are of better quality and more abundant. More varieties of fruits and vegetables offered at the juice bar etc. This didn’t detract from the enjoyment for me personally but I mentally noted it and another guest who had been coming to the hotel for many years did say that the quality and quantity of F and B ‘wasn’t what it used to be’. Despite this I still enjoyed it and I am sure the hotel are doing its very best to make it work in a market that is probably more challenging of late in the face of rising costs and local staff shortages. Sometimes I felt like there was a rather meagre and ungenerous edge to some of the services eg charging 1.5 euros for a carafe of tap water at the table (when you didn’t order alcohol/wine), and the buffet choices mentioned above, hence my 4 rather than 5 star rating, however I would definitely return to this hotel and recommend it to others. I appreciated the positive environmental efforts the hotel are going to; a rather officious towel policy (well managed and not onerous) and the avoidance of plastic use. Excellent job. The rooms are super comfy and function well (if you want marble and brand new bathrooms and fixtures, don’t stay in this kind of hotel). The housekeeping is top notch. The spa services and facilities on offer are great. The massage I had was lovely. The staff are super lovely. The price is fair. I really enjoyed my time here. PS we upgraded our room mid stay. The reception assured us it would be an easy and seamless move, all done for us however it wasn’t at all. The porter who came refused to do it for us even though we had been told to the contrary. After throwing our things into a case at top speed we felt rather misled and when I raised it subsequently no one came to explain or apologise. Not a big thing but definitely an easy fix for the hotel - I guess things sometimes get missed or mis communicated.

Really liked this restaurant on a golf course while biking in Fuschlam Am See Austria. We went back again for dinner on another day. Staff very nice and friendly. Spoke English. Excellent food and wine. Easy parking. Clean bathrooms. Wonderful salads. Great Gulas. Inside or outside dining. Definitely recommend.