Gæstebruger
24. maj 2024
Despite i booked in Trip.com for 2 adults and 2 kids (10 & 12), which i showed to the hotel staff, they insist that i only booked for 3 and they insist to charge me extra 1 kid for 4,500 yen, needless to say i paid 5,000 and walk off as i am not sure whether it was trip.com was a scam or the hotel staff are beggars trying to earn extra DESPITE ishowed them many times my booking was 2+2. I booked a room for RM524 and they insisted i pay extra like robbers / beggars additional RM150 (the additional 5,000 yen i paid and walk off) whick make my total payment RM674. I hope there is some compensationto me from trip.com for their failure to deal with the hotel or unless the hotel staff are bunch of scam. SO, BEWARE YOU MIGHT HAVE TO FORK OUT ADDITIONAL from these bunch of scams from the hotel and not what was agreed with the booking via trip.com
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