Hotel Girassol - Suite Hotel

Bom pequeno almoço, muita simpatia dos funcionários, estacionamento gratuito e boa localização

A lot to like about this hotel. It's a great base in a prime location, maybe a 20 minute walk to Funchal city centre. However the street the hotel is on has a number of decent bars and restaurants even more locally, with a nice promenade and lido area only 5-10 mins walk down the hill the other way. We stayed all inclusive and the food we felt was of a very good standard, if only lacking a little in choice, however; understandable for a hotel of this size and the fact we have two fussy eating children. The pool areas and gardens are pretty clean and the suite was of a good size for our family of four. We didnt use the spa or gym facilties but both looked to be of decent standard for this type of accomodation. The staff were in large very helpful and courteous around the main restaurant, reception and 1st floor bar area. Some of the staff around the pool areas weren't always most pleasant, however I understand some guests can also be very rude. The kids were very happy around the pool areas and with their stay, there is not a lot of water attractions or evening entertainment but we didnt go for that on this break. So the hotel may be of strong 3 star standard based on facilities, however we would give it 4 stars if only for based on our positive experience during our half term stay.

Very disappointed with this hotel. My room was old, outdated and lacked comfort and light. Dim with dirty carpet and one available plug. The worst part was the 2 flights of stairs I had to use to reach it. No help in the evening at 9pm or early at 630. Hallway dismal and dark. Make sure you know where your room is before you book this hotel. Bed comfortable and nice location.