Hotel Baia Azul

Grievously overrated! I arrived at the hotel around 12:30 PM. Check in time is 2 PM. I ask if they have a clean room available. They said they can have one shortly, and to come back at 1. I come back at 1, and they tell me it's not ready yet, despite what they previously said. And now they say to come back at 1:30. I return at 1:30 and it's still not ready! They tell me to come back at 2, which would have been the normal check in time anyhow. I was informed by hotel staff through email that parking is 10 euros at night. But the front desk tells me its 13. Then they tell me they surcharge for EVERYTHING other than breakfast. If you want towels or robes, they charge you to rent those. They charge you each night to use the in room safe. What is it they don't charge for? A matter of fact... they offer me a complimentary welcome drink at the bar. I ask if I can get bottled water, and the bartender says the welcome drink can only be alcoholic! ***? You mean to tell me that water is a more expensive overhead for the hotel than alcohol? The final straw for me was when overcharged me for using the sauna. Yes, they charge for using the sauna or Turkish Bath too... It was supposed to be 5 euros per person, so we should have paid 10. And they charged me 14 instead. There is an older woman at the front desk who is particularly not helpful. I don't know why anyone would want to stay here when they nickel and dime you A la carte for EVERYTHING. The only positive thing I can mention about this place other than the location, is the breakfast. I will give them credit for serving very healthy and tastey food in the morning, but that's about it.

Great hotel The room we booked was not the basic room as shown on your site, but when we arrived at the hotel they said it was due to the price. So paid 24 more for nothing.

Très satisfait bon service bon accueil belle piscine et belle vue de la chambre