Quinta Jardins do Lago

As a world traveller, I love to share with fellow travellers photos of my adventures. But in this instance, I am compelled to also share my hotel stay at Quinta Jardins do Lago, which was exemplary. The accommodations were lovely: sumptuous interior design replete with tastefully appointed furniture and artwork, overlooking beautiful gardens; all rooms had balconies to enjoy this spectacular view. And the comfort of the kingsize bed was divine. Even my three year old granddaughter slept like a log in the crib they provided! You're surrounded by elegant botanic gardens, varied, lush and aesthetically designed, with identifiers of most plants. The gardens are also home to a sixty-six year old tortoise named Colombo, from the Galapagos Islands, who brought endless fun and wonder to everyone. The dining experience added another superb dimension to the enjoyment of this fabulous hotel, from the delicious breakfast, buffet and "to order," to the sumptuous dinners, prepared by talented chefs. Not only is all the bread baked on premises, including morning croissants and multi-cereal rolls, but even the ice-cream is artisanally crafted at the hotel. The menu was tastefully varied, complemented with an intriguing wine list. And finally, the staff couldn't have been more welcoming: so friendly, helpful, and engaging. I heartfully thank you for making my stay at your beautiful hotel so comfortable, enjoyable, exceptional and memorable.

A true 5* experience. This hotel is quite possibly the nicest I've had the pleasure of staying at. The service is impeccable, the hotel immaculate, and the gardens simply beautiful. My husband and I stayed here to celebrate our wedding and it couldn't have been more perfect. I highly recommend this hidden gem if you're looking for a luxury getaway! Special mention to the resident tortoise Columbo who made our stay all the more memorable. We will be back!

Returned yesterday after 6th visit. As mentioned previously the hotel is surrounded with lush, delightful tropical gardens. Since our last visit there have been changes to the eating arrangements in the hotel. During the day there is an extensive food and drinks menu available round the pool in the Colombo bistro. My husband really liked the seafood linguine which he had on our first day . The bistro is open until 6pm in winter and 7pm in summer. In the evening there is fine dining in the Berresford restaurant. There is a new chef and many new waiter staff who all provide efficient and friendly service. We had half board and dining slots have to be booked in 1/2 hourly slots from 7.00pm. There are now 4 courses..a starter, fish/seafood, meat and dessert .You can have all 4 courses or only 3. We especially appreciated the innovative seafood/ fish dishes which are not available in other restaurants to which we have been in Funchal. There are padded sun beds available around the pool and in the gardens . There was never a problem getting one. The pool is heated and the turtle thermometer in the pool a few days ago was showing 85degrees. We were delighted to see that Colombo the aged tortoise is still alive. He has his own special enclosure. We noticed him being ‘lovingly’ fed by one of the garden staff a few days ago. All in all we had a great time and were very sad to leave. All being well we will return again next year.

Exceeded expectations in every way. Staff were very friendly and helpful. Accommodation first class with a great room. Both evening meals and breakfast were excellent & particularly the daily change menu for dinner. First visit and already booked to return September 2025. Hopefully this will be our annual visit to Madeira for many years to come.

A real gem of a boutique hotel - more like staying with a rich uncle! Excellent service from the moment we arrived. We were badly delayed and found a delicious cold supper waiting in our room long after the restaurant had closed. Breakfast in the loggia or the amazing garden was a treat every morning and our half board menu was spectacular and varied every evening. The pool setting was lovely and the regular shuttle down to and from the seafront was perfect. We don't normally consider repeat stays, but this Quinta may be our exception. - cannot recommend highly enough!

This is a charming hotel that feels like an oasis in the city of Funchal. With lush gardens, a 60+ year-old Galapagos tortoise, lovely pool and impeccable service, I cannot say enough. One can walk into the city or back to the hotel, however keep in mind that it is nestled at the top of a large hill, so the walk is steep in both directions. The staff is accommodating - they really aim to please. The rooms are lovely and comfortable. We booked late, so we had only a view of the garden, but some of the rooms overlooked the mountains and city. We had two very nice dinners there and the breakfasts were excellent. It was nice when we could grab a table outside in the morning, but one was not always available. Wonderful stay!

From the moment we arrived, this hotel was excellent. Due to flight issues we were late arriving & were greeted by a cold platter, cake & fruit in our room. The room was very spacious with a lovely terrace overlooking the amazing gardens. Every member of staff was extremely friendly, helpful & polite Breakfast was served outside on a raised terrace or down in the gardens. An excellent buffet choice of cold items and options from an extensive menu for freshly cooked hot items. We only ate in the hotel restaurant on one occasion but that was also faultless. A daily set menu or a La carte options. Service was excellent, a fine dining experience. We made use of the hotel pool on a few occasions. Again, this was excellent. Plenty of sunbeds around the pool & also in more shaded garden areas close by. The small gym was well equipped & extremely clean. Towels & fresh water were supplied within the gym. The hotel gardens are amazing to walk round with great views over Funchal & beyond. There is ample seating throughout the gardens so you could easily find your own little secluded spot. All in all, an excellent hotel. We will definitely return.

We stayed at Jardin do Lago for four days. From the very first minute to the last one we experienced a very high service. We felt a very warm and genuine wish to do the very best to give us the perfect stay. We had the feeling that the staff were very serviceminded and friendly at a level we never have seen before. The garden, the food, the hotel in itsself were beautiful and classic and well kept in every way.

The hotel was a true 5 star hotel. The facilities were all beautifully kept and the gardens/views are amazing. The food is excellent, the best we had all week, and the staff, every one of them, were exceptional. Loved every minute and will be going back for sure. The hotel provides shuttle bus to the city or 30mins walk down hill. Best to get a taxi back though. In house dining seems expensive but it's worth every penny.