Royal Hotel Kawaguchiko

The location is very apt for covering all the spots around lake Kawaguchiko. A morning walk around the complete lake in just an hour.

Stayed here for 1 night. The room is clean and cosy. Futon were very comfortable and warm (It was 1 degree Celsius that night and we don't feel cold at all). But there's a heater option on the air conditioner. Onsen was nice but make sure you follow their rules. You can bring the towel from your room to the onsen, but if you want a new fresh tower it's 500yen (if i rmb correctly). Breakfast is Japanese style, very hearty. But if you're not a rice person then i suggest to skip. There are 2 timing to choose, 7am or 8am. You have to book the shuttle van in advance. I booked it during check in for the next day to Kawaguchiko Station. But don't worry if you're unable to book the shuttle van, there's a bus stop just opposite the hotel. Overall a pleasant stay. The weather wasn't good tho (heavy raining and it was between 1-5 degrees) so we were just chilling in the room the whole time.

Location is good as it’s just in front of Lake Kawaguchiko and there’s hotel shuttle service from Kawaguchiko east station. However, note that guests have to call hotel to arrange for pickup from station. In addition, pickup is between 3-6pm only. Morning shuttle service to station also has limited space and staff didn’t inform us earlier that we were supposed to book in advance. We missed service out on one of the days as the van was full. Communication is poor here. Information is shared partially (as described above). Another bad experience was that front desk staff informed that we could take BOTH red and green sight seeing bus lines to Kawaguchiko station without making it clear that the green line takes a super long route. We ended up spending more than an hour on the green line when we could have gotten to the station within minutes on the red line. We also incurred more than JPY1,000 each for the bus journey. Hotel staff was unapologetic when I gave them the feedback. They also couldn’t bother to listen when I tried to give feedback that they should not have dumped our belongings left in the bathroom without consulting us. Toilet reeked of urine smell. Cleanliness needs to be improved.