Samurise Kura

i really love the ambience.. size of the room not to small..not to big.. enough for trolly bag. surely will come again

The hostel is located near kawaguchiko station. The room is clean. Bathroom and toilet are clean. Check in time is at 3pm onward. I think it a worthy to stay.

Staying at Sumarise Kura was a huge disappointment. Be very careful. We booked a room with a private bathroom and toilet and trip.com confirmed it in our booking details. However, Sumarise Kura DOES NOT HAVE rooms with private bathrooms and toilets. Everything is shared! No hotel management could help you with requests. Checking in is done on an iPad at the entrance. The hotel does not have any staff present. We shared the hotel with very loud students. The walls are thin and to open your room door, you had to use a very noisy locker. We fell asleep late and woke up many times during the night when people were going to the bathroom. The hotel was clean(only the rooms), but very uncomfortable and noisy. I used WhatsApp to contact the management. They did not know their hotel was advertised on trip.com and stopped responding after a few messages. I still have not received a refund from trip.com. I am only getting emails that they are verifying the situation with their partners. This is very dishonest behavior on their part!! The services provided by Sumarice Kura are far from what is advertised on this website!!

A wonderful place to stay when visiting Fuji. The hotel was clean and we had a pleasant stay.

Very good

Comment peut on louer une chambre d'aussi piètre qualité à ce prix. Un lit en mezzanine où l'on ne peut tenir assis tellement on est près du plafond. Un lit qui grince affreusement au moindre mouvement. Et pour entrer dans le lit il faut se faufiler entre celui-ci et la clim. Pour passer une nuit à peu près décente j'ai dû descendre le matelas par terre. Ajoutez à cela un check in électronique avec tablette car il n'y a personne à l'accueil. Cette merveille pour 35 euro ! Le lendemain à Tokyo j'étais logé magnifiquement pour 50 euro. Cherchez l'erreur. Établissement à fuir !