La Quinta Inn & Suites by Wyndham Dallas - Frisco Stadium

The hotel is nasty. First night I found two live roaches in the room. When I saw the first one I called front desk. No roach spray but he came with a mosquito racquet and killed the roach. About 20 min later here comes another. My friend had to kill it because I’m terrified of roaches. The bed sheet was not clean. The bed was made up lumpy. The shower was dirty and the sink had long black hair on it. The facial tissue on the bathroom was stuffed. Like someone pulled out too much tissue and just stuffed it back in. I couldn’t sleep the first night because I feared a roach would crawl on me. Next day I asked for the manager and the guy said she’s not in but he will have her call me. O am yet to receive a call from her. I’m going to dispute my cc because I didn’t even stay the two nights.

Manager/GM was disrespectful to me as a woman made me cry at check in humiliated me in front of his entire staff called me liar stating my dog was not a service dog even after showing him the card information then the entire staff proceeded to be rude to me my entire 2 and a half week stay there while I was waiting for my apartment to be ready to move in I spent over a thousand dollars and cleaned my own room took out my own trash had to walk to front desk every day asking for towels trash bags soap clean sheets I WOULD NEVER CHOOSE ANYWHERE JASON THE MANAGER/GM IS WORKING He and his staff except the Supervisor is awful and mean