Hampton Inn & Suites Legacy Park-Frisco

Friendly, helpful staff. Rooms were clean and had food equipment. Refrigerator, microwave Not luxurious but nice

Elevators do not work, phones in room do not work, refrigerator in room does not work. Several folks including myself got stuck in elevator. Only one elevator was partially working. Dangerous for guests. Do Not recommend this hotel!

The staff was amazing! Couldn’t imagine a better hotel especially for the price.

Nice hotel in a perfect location Perfect location in Frisco. You could walk to many places or drive for a couple of minutes.

Dissppointed I was upset with our room as it had a loud annoying rattle & hum day and night, I brought it to the attention to the front desk & mgr & they were aware of the problem, but still booked it, I expressed to them it would’ve been nice if they made me aware of the problems & let me go into the room to see if I would be ok but was never given that option or the option to cancel, I was given a refund for one night but I asked for two nights refunded as those nights we didn’t get any sleep, they did finally moved us to a different room on our last night which I agreed to pay for since their were no issues with that room. I was disappointed with the cleanliness of the elevators; their were droplets of blood like someone had a cut on their bare feet, all three days it was not cleaned up…I always stay at this site when in town, but after this stay I’m considering other hotels in the vicinity. Just disappointed with this visit.

The hotel was fine in many respects with a convenient location and parking, but our toilet would only flush every 20 minutes or so, the shower was miserable and falling apart, the window condensation was dripping on the carpet making the whole room mildew scented and several things were broken. If we had the time for it, we would have complained, but were on a tight schedule and felt stuck.