Mercure Thalasso & Spa Port Frejus

Mixed experience – some disappointments for a "spa hotel" The staff were incredibly friendly and helpful. Breakfast was okay, not bad, but nothing special either. The biggest issue for us was the spa. It’s not included in the room price, and even after paying, you can only book limited time slots (10–13 or 15–18). This means if you want to use it both in the morning and evening, you have to pay twice. For a hotel that advertises itself as a spa destination – and with room prices on the higher end for the region – this policy was very disappointing. We initially thought the spa access was included. Also, I found it quite strange that I wasn’t allowed into the pool with a brand new swim short. They said only traditional swimwear (briefs or tight-fitting swimsuits) were allowed for "hygiene reasons," which I don’t really understand. My swim short was completely clean and never worn before.

Accueil médiocre , dialogue familier , aucun parapluie à disposition des clients , petit déjeuner ajouter à la note sans l’avoir pris , du me justifier à plusieurs reprise que je n’est pas pris de petit dejeuner le service en France est devenu catastrophique