Gæstebruger
31. januar 2023
The staff on the phone were very nice, but when I arrived the room was a disgusting disaster. Hair in the tub and drain. An exposed ground wire coming out of a open ceiling panel. They moved me to another room, and as the staff opened the room door, we could see that the fridge had leaked completely and there was a huge puddle of water. The third room was also not cleaned. I was told that housekeeping had not cleaned the room that day due to the holiday, and someone had just made up the beds with the linens left on. I don't blame the staff, the general manager is to blame. It felt like this manager had just given up, or didn't know how to manage a hotel properly. The staff member recommended the Days Inn Hotel nearby. And not only was it cleaner, but it was also a better price. I thank the staff member for trying to help me that day. It was late and I needed rest. The general manager really failed their hotel and the staff that day. This place was digusting and not guest ready. Avoid completely.
Oversæt