Holiday Inn Express Frankfurt Messe anmeldelser

Holiday Inn Ecpress Messe - Not near the Messe 1. Far Far Away from Messe or anywhere We booked this IHG hotel as they attached the word Messe to it but it is nowhere near the Messe. Using the google map, it is 40 minutes walk or 3 kms and by taxi at least 15 minute, costing 15.00 to 30.00 Euro. The nearest restuarant or supermarket is a good 15 minute walk or 1 km away. The surrounding area are vacant old warehouses. 2. Hot Hot Room There is NO airconditioning in this hotel. They only have centralized heating which set the temp 25deg in the room. When we complained, they sent us 2 electric fans with only one working. They asked us to open the window but we are on the first floor facing the street with all the noise, dust and insects, definitely not a good idea. 3. Small Room, Narrow Aisles From the end of the bed to the ledge on the wall was so narrow, very difficult to walk thru. Definitely not safe for seniors getting up in the evenings to go to the bathroom. 4. IHG One Reward Points After we left, I emailed the hotel my IHG One Reward members #, the hotel refused it. Reasons? 1. I should have given them my membership number when I check in. 2. I did not booked directly to them. I have done this multiple times with other hotel memberships, never was told these two unacceptable illogical reasons. Done with argueing with this hotel, just move on to other hotels who are more honest, both in words and deeds.