Gæstebruger
1. januar 2025
We had high hopes for our second visit to this venue, but unfortunately, it turned out to be a huge disappointment. We had booked a room specifically so we could enjoy a nice meal at the restaurant and then relax with a few drinks. When we arrived, we checked in and asked when the kitchen closed. We were told 9 pm, so we made a reservation for 8:30 pm. After getting ready for dinner, we went downstairs—only to be told the kitchen had already closed. There was no prior warning or communication about this. No one came to our room to let us know, which would have been helpful, as we would have come down earlier if we had known. The staff’s response was casual, almost as if they couldn’t care less. The staff member’s attitude was disappointing, and we were left feeling ignored and frustrated. Instead of a relaxing evening, we were told that we could get a "take-out." Honestly, we could have stayed home for that. The entire experience was a letdown, especially considering how wonderful our first visit had been. The lack of consideration and poor service made what should have been a special night feel like a waste of both time and money. It’s such a shame to see a place that had once been so fantastic fall so short.
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