Gæstebruger
9. juli 2024
We stayed with our 4 year old for 4 nights and had an amazing time. Everything was super family friendly and geared towards the kids, and there was everything you needed for a hotel stay with a child. Our daughter loved the den, play area, rabbits, stories and all the staff were great with her. All of the staff were amazing, and the service was excellent. Really helpful, friendly, and helped however they could. The restaurant was quite good, and also very kid friendly. Here the only complaint would be more options at breakfast, but it was still very good. The indoor pool was closed, so we only used the outdoor pool. It was supposedly heated but honestly didn’t feel like that, I couldn’t even get in and my daughter and husband couldn’t be in longer that 5 minutes (on a sunny day). Our only complaint was with housekeeping. Our floor wasn’t swept once during our stay. There were feathers and crumbs on the floor, so it was easy to see it hadn’t been cleaned. They also missed dirty glasses one day, and the beds weren’t made very well. The furniture was also stained, which is something easy to fix. I feel for such an amazing hotel the cleaning should be at a higher level. I would still recommend this hotel though despite the poor cleaning, we were otherwise very impressed.
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