Sheraton Shunde Hotel

Bottom line: This hotel is alright. Not terrible, but not the best, a decent 7/10. Cleanliness: it clean and decently kept. Nooks and crannies were dusty but the room itself was clean. Location: if you're looking for something close to things, this really isn't a place to stay since it's pretty far from most locations. However, for us it was nice and quiet without a lot of noise or traffic. Service: The service was good, everything we needed or wanted was dealt with and the staff was nice. Shout out to Jesse Zhou for helping us check in and answering our questions, she was great. Only reason that I took off a point is because when we ordered room service the person that brought the food didn't remove the plastic wrap from the food and we had to do that ourselves. Amenities: Honestly, this was a bit lacking. All of the dining options were a bit pricey given the hotel's cost. The room service breakfast was just ok, which was disappointing because of the cost. Bed: pretty comfortable, just felt a bit old. Other notes: The water's default setting was hot, this didn't take points away, it's just something to note. Something I really didn't like was that every light switch was a blue light touch panel that shined in the dark. Also, the thermostat was the same thing but with two extra red and green bright lights. We ended up covering these with pillows and a bag because they were do bright.

The atmosphere around the hotel is good. There are restaurants to eat at night.

All the staff of this hotel are helpful. In particular, Gavin Zhao is very impressive and professional to solve our problems and address our concerns!

I booked a last minute stay with Sheraton Shunde Hotel as my plan returning to GZ delayed. I find the location is not ideal as firstly it is right in the middle of no where, and there is no convenience stores any near to it. The nearest store is about 400m away which you have to walk past a park that is really dark and feel unsafe at night. Recommending the hotel to have convenience store vendors so that it will be more accessible for guests. Secondly, the air-conditioning in the room is terrible. Despite setting it to the lowest, the room temperature remains at the same and warm throughout the night. As its only a night and we are too tired, we didn't make any feedback directly on it. However I will have to compliment on their service staffs especially Mr. Tyler Hou who assisted me on my request and even helped me to place order on his ** app. The other staffs are also friendly and helpful throughout my stay. I really appreciate their helpfulness and excellent service rendered. Keep it up! And do take thr River View room as it comes with a small balcony with splendid view! Loving this as a plus point.

Nice surprise. Very nice place Huge hotel

The room is clean and tidy, the staff is very friendly.