Doubletree by Hilton Fort Myers at Bell Tower Shops

Great value for Trip.com rate which included breakfast.

L'accueil était juste une horreur antipathique au posible..!! j'ai juste eu envie de repartir L'odeur du désinfectant d'ambiance était affreuse C'est un endroit où je ne retournerai pas

房間新，設施齊全，總體不錯。

The location of the hotel is the best amenity - so many restaurants, bars, shops, and quick access ti everything Ft. Myers has to offer. Pool is dated, but clean and functional. Rooms haven't been updated - popcorn ceilings, dated furniture, etc. but in good shape and pretty clean. Experienced brief elevator and ice machine outages during our two day stay, but nothing catastrophic. The staff was responsive and aware of the issues and got them addressed timely.

We’ve stayed here before and really enjoyed the stay. The rooms are comfortable and the staff very friendly. The shoeless Joe restaurant is also very good.

Upon check in, we were greeted by a courteous team member and were pleasantly surprised by the updated lobby compared to the worn down exterior of the hotel. Unfortunately, we had a lot of issues once we reached our room. The barn door slider for the bathroom wouldn't fully shut due to hinges on the closet banging into the door. The air conditioner loudly squealed when turned on and had to be replaced with another unit. The next day, THAT unit stopped working while we were out, and we came back that night to a hot room. Again, someone came to fix it and ended up having us switch rooms after 10:00PM because it couldn't be fixed. We were moved to another room that had the same hinge to bathroom door issue and this time the bathtub filled with water when showering and took forever to drain. Since we were leaving the next morning, we just gave up because the only person who tried to make it right was the maintennance engineer. The front desk was non-plussed that night when I tried to explain this was the second issue in 24 hours nor the next morning at check out which makes me wonder if these types of issues happen more than ocassionally.