Gecko Hotel & Beach Club

Formentera is a magical destination and The Gecko Hotel is the perfect place to enjoy this natural and unspoilt island. Being our second trip here, we were delighted to find it unchanged with the same staff as friendly as ever. The food is always great and the chilled and relaxed atmosphere is a tonic for the soul.

Love the Gecko, and this was my third visit. Very high standards all round, so I was surprised to find our 6 o'clock cocktail was a let-down. It looked pretty, nicely served with olives, but it just tasted pretty blahhh and felt it had come from a bottle of pre-mixed drinks It felt like the spirit had been left out: certainly didn't have the PUNCH the margarita had at Besos the day before! When we mentioned it to the waiter, he went off to speak to bar staff, and then only charged us for one. Felt like they admitted it. Come on team Gecko: you can do better!

Twenty fours at this hotel made perfectly clear why the property is not listed as recommended by Forbes or any other luxury travel rating service. From arrival to departure, the property was severely lacking and the negligence and indifference of the staff prompted us to prepare a Spanish reclamation form against the hotel. Summary up front: unimpressive facilities, ambivalent staff, and the kicker being a near death experience on bikes rented from the hotel which didn´t have front and rear lighting for night travel. After almost a month of planning our Anniversary and emails with the hotel for a pickup service (quoted at 90 euro whereas taxi was 17 euros), we flew all the way over from Miami and arrived at the principal port of Formentera were we received an email that because we arrived 15 minutes late, the Hotel couldn’t pick us up and left us waiting in the Taxi Line for 2 hours with no alternative transportation offered by the Hotel. For example, waiting an additional 15 minutes for another car rather than the two hours for a taxi would have been preferable, but no such proactive communication assistance was offered. Fabulous start to an anniversary, right? A bit tired from the trip, we checked in with the front desk who made no effort to apologize or recognize the lack of assistance offered. Instead, we checked in, dropped out bags in the room and preceded with plans for a day on the island. More on this later, but the room itself was a joke. The mattress was rock hard, the sheets felt threadbare and cheap, the pillows were thiner than tissue paper, and the toiletries were some unbranded discount product. Since we had a lunch reservation in the opposite side of the Island and a Dinner Reservation in the 2nd largest town Es Pujol, we discussed with the hotel if they advised us to take Taxis or enjoy "a wonderful experience with Electric Bikes" from the hotel that turned into a Nightmare... NO ONE of the staff warned us the Island is completely dark at night, despite advising that the trip included a dinner reservation. After completing the contracting with the front desk, which they were very insistent on getting a signature for the 50 euro per bike costs, it then took four staff members to show how to turn on the electric bikes. At no point was any safety check or safety demonstration offered. Like you, reader, having rented bikes both electric and non'electric all of the world, you know theres always a safety check. Well, not at the Gecko. After lunch and dinner, we mounted the hotel´s bikes and realized after leaving Es Pujol, that the front and back lights for the bike were not working. We turned the battery on and off, checked the lights, pressed on the lights, nothing. Seeing as the journey back required travel through dark roads with with not a single light in the streets, we contemplated calling the hotel to ask for a pick up of the bikes. We thought otherwise after it took the hotel nearly twenty minutes to produce the wifi prop

Fantastic holiday. Beautiful location, gorgeous food and absolutely mind-blowing sea. Big thank you to our waiter D. from Valencia who made our stay fantastic and made every wish come true. We are looking forward to coming back again one day!

Super service and location! We booked a day pass for the Bali beds with champagne and were applied throughout the entire day! The location was perfect, on the beach, but with a swimming pool as well. The restaurant was super, especially the mussels Thai style. The sauce was sod good my husband finished it all, even after the mussels were done!

I am currently staying here. The hotel and room are alright (except the AC that doesn’t work properly and turns the room into a freezer… and the concierge just says, “turn it off…”). ‍♂️ It’s a SHAME that they do nothing, especially after I told the manager (I think it was the manager) that I’m getting a bronchospasm because of this. He couldn’t care less.