Wingate by Wyndham Columbia/Fort Jackson

We were able to do pre-check in. So the check in process was a breeze. The room was nice and clean. The bathroom was very clean. We would definitely stay here again. Clean bedsheets. We were surprised and delighted to see that complimentary breakfast. Keep making necessary improvements.

The day desk girl was more concerned with her phone than patrons needs. Multiple families living in the hotel, several children running the halls and parking lot nightly. Breakfast bar dirty and unstocked after the kids eat prior to school. Screaming baby nightly along with the train running by nightly about 50 feet from the motel horn blowing as it passes, trash sitting for days. It was also a little unnerving that the front desk was enclosed with bulletproof glass also the street into the property has more pot holes that the moon. The room was clean and comfortable, the maids were great, the phone didn’t work.

staff very helpful, best service, new rooms, walking showers are brand new, staff give all information about fort Jackson base for our graduation trip. i will book next stay with them as well. there is no issue during our stay. all over good experience.

This should not be in the Choice Hotel family. Pros 1. Comfortable bed 2. Quiet 3. Room was relatively clean 4. Not carpeted Cons 1. General appearance of hotel was dingy. 2. No chair in room except filthy desk chair. 3. Two dingy towels, no washcloths. 4. Bathtub was a scary mess. 5. No coffeemaker in room, no tissues, no cups. 6. The security closure on the door was smashed, like someone had broken in. 7. Hair dryer missing from its cradle. 8. No continental breakfast, not even coffee. 9. The website said there was a restaurant ha. Nothing on the website was accurate. Basically everything that should have been there wasn’t there. Lobby was dirty. This is a rent the room by the week kind of place.