Gæstebruger
6. oktober 2024
Starting with the positives, this hotel is located in a beautiful, tranquil but touristy spot. Getting there is a bit tricky with narrow roads. There is free parking just outside, and the stream runs through the property. There is a pool, which we did not use, as it was sept, and a terrasse by the stream which was lovely. Just outside the gate is the « village » as it is. 5ere was a cheerful welcome at check in and a helpful orientation. They also assisted with restaurant reservations as hotel restaurant was closed. Heads up that one can not actually visit the source, as the départment has closed the path partway up. The location still is tranquil, but to avoid potential disappointment… However, we paid almost double the lowest priced room for an upgrade. The room we had was spacious, and included a mini fridge, which was nice. The bed was very comfortable, and there was a decent shower. However, the room overlooked the parking lot! Disappointing to say the least, especially given the premium room price. Would expect a premium room. There was a small stream to the left, which was pleasant to hear, but the view was mainly of cars. Even worse, was the fact that someone at the desk periodically took smoke breaks directly below our room, so we had to periodically close our window. Again, disappointing. The final straw was when they tried to charge for breakfast on checkout. We were asked on check in if we would be having breakfast, said, no and assumed that was that. No, it was not, they tried to charge, and while they did remove it, were a bit combative - are you sure? Yes, we are sure, and they should be too, as I would assume they collect room numbers at breakfast, which did not include ours!
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