Holiday Inn Express Folkestone - Channel Tunnel

great location for early departure from the tunnel. Particularly appreciated the packed breakfast before I had to leave before 6am

Staff were very helpful and friendly, and they have Camden Town pale ale on draught at the bar, which is an excellent pint. Their pizzas are pretty good, too.

It’s ok for 2 people.

Ideal overnight stay before my ferry the next day

Not great. For the price I paid for a Holiday Inn Express (which was frankly higher than most others I have stayed at), the condition and comfort were poor. The shower amenities were empty (finished and not refilled), beds looked like they were made in a hurry (not tucked in fully). The worst was the A/C didn't work all night. I complained to the staff twice in-person at reception and once through the intercom but nothing was fixed all night. I requested for my room to be changed but they kept telling me they would reset the A/C and to wait. Eventually I went to bed sweating all night. Overall, for the price you end up paying, I'd suggest avoiding this hotel as it's not up to scratch with interiors or breakfast buffet either.

We’ve stayed here many times over the years but feel the hotel has gone down hill. Not enough staff at check in, cot not room despite booking. Aircon not working, shower head didn’t stay up to have shower!!! And now charged for parking!!!! Won’t be staying again and definitely note with the price to stay!!!