Refugio Los Volcanes

great hotel with lovely grounds and fantastic birds. unfortunately it was very smokey when i went so the beautiful views were a bit obscured. macaws flying overhead, well maintained trails. helpful staff. fantastic food. clean rooms. quiet.

The location and hikes here are incredible. It's a paradise and I loved relaxing there. The room was comfortable and we had electricity and hot water. For such a wonderful and special place, it was oddly lacking in hospitality. No one carried our bags to our room for us when we arrived or back to the pickup when we checked out (or even offered). At no meals or any other time did anyone come out and see if we wanted to purchase a cocktail or wine/beer even though there was a menu offering them --we would have liked to order something and especially would have enjoyed a beverage when we were at the fire pit in the evening. And finally, food was surprisingly sparse for tow of our meals. Everywhere else we ate in Bolivia there was an surfeit of food as a sign of hospitality. Here, on the night we didn't get to dinner exactly when it was served, most of the dishes had been diminished to almost empty and were no longer hot. Even more surprising, it turns out that the property hosts/managers had already served themselves and eaten. So as guests, we were left with the slim remains to serve ourselves--none of the dishes were replenished at all. None of these three issues by itself would have caused us to bat an eye and, of course, we still had a wonderful stay. But it really felt cheap to experience the lack of hospitality in a place like this. I would still go back. These are not big detractions from a location as special as this is. A private place with private, clean, beautiful hiking trails and waterfalls to swim in is incredible!

Il Refugio Los Volcanes è situato in una bellissima radura circondata da ripide pareti di arenaria rossa. Ci si sente letteralmente fuori dal mondo, immersi nella pace più assoluta. Le camere, situate in due palazzine di un solo piano, sono molto semplici e spartane. L'unica nota negativa è che in luglio e agosto le temperature notturne sono molto basse e scendono abitualmente sotto zero. Le camere sono prive di riscaldamento e nella sala pranzo è presente unicamente un camino, che è tuttavia insufficiente per riscaldare adeguatamente l'ambiente. Bisogna quindi essere preparati ad avere abbastanza freddo.