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Bekræftede anmeldelser
Placering3.7
Faciliteter3.2
Service3.4
Renlighed3.6
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Roya Hassan
Værelse til 3 personer
Overnattede i dec. 2022
Familie
1 anmeldelse
4.0/5
Meget god
Slået op den 2. jan. 2023
The location is amazing, however the heaters were off at night and it was cold
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Marcela Nogueira
Værelse til 3 personer
Overnattede i jul. 2024
Familie
21 anmeldelse
3.2/5
Slået op den 25. aug. 2024
Hotel fica muito bem localizado ao lado da Duomo e todas as grandes lojas e atrações, tem um bar no Roftop ( caro e sem opção de comida, mas tem). O atendimento do staff foi com aquele cara feia curta e grossa, o quarto apesar de bem espaçoso não era agradável, um mini ventilador para três camas o que não servia para nada , nunca suei tanto a noite, banheiro renovado mas sem ergonomia, pia sem bancada , casa de banho sem apoios de sabonete e shampoo, e as toalhas ficam totalmente a desejar. O elevador e outro caso, disputa com visitantes quando funcionava. Esse hotel no outono dever ser mais aceitável pois o clima não necessita de ar condicionado.
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Claireeh
Overnattede i dec. 2023
Solorejsende
3 anmeldelse
4.0/5
Meget god
Slået op den 20. mar. 2024
Hôtel très agréable et central, les chambres sont pleines de charmes, un très beau rooftop vous attend en haut.
un bémol pr la douche qui mérite véritablement d’être refaite et l’installation d’un double vitrage aux fenêtres pr les chambres m’apparaît comme étant un point important : bcp de bruit la nuit, les professionnels locaux profitent du calme de la ville de nuit pour charger et décharger tout ce dont ils ont besoin juste sous les fenêtres de l’hôtel.
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Diego
Overnattede i apr. 2024
Par
9 anmeldelse
4.2/5
Meget god
Slået op den 26. maj 2024
Excelente ubicación, a pasos de la catedral. El hotel es muy prolijo, cuenta con ascensor y un hermoso rooftop con excelentes vistas a la ciudad. Al compartir el ascensor con el acceso al rooftop suele estar más solicitado de lo normal. La habitación es pequeña y nos costó dormir debido al ruido que proviene de la calle por las noches, a pesar de encontrarnos en un piso alto.
Shocking.Apallingly dirty with a receptionist (possibly called Elisa) who is so rude I asked myself " l wonder how long she has been out of jail" .She shouted and made me scared for my safety.If l hadn't arrived late l would have left immediately.Awake all night with furniture by door in case she attempted access .She appears to have a major personality disorder.No heating and overpriced.Extremely noisy .An overpriced hell hole
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Gæstebruger
Overnattede i sep. 2024
Andet
4.0/5
Meget god
Slået op den 30. okt. 2024
This hotel is not “fancy”, but the location and service made up for that. Very affordable for Florence, Italy. The staff was friendly, knowledgeable, and very helpful. A rooftop bar with snacks and a great view of Florence and the Duomo rounded out the experience. Would definitely recommend.
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Gæstebruger
Overnattede i aug. 2024
Familie
2.0/5
Slået op den 29. sep. 2024
What can I say? Comfortable, clean rooms. Good price, good location. Staff mostly rude and felt almost arrogant. Could be a cultural thing. Managers were on top of things, but staff made us feel like we were a burden. Stayed here several days and this was a consistent issue and I work in high touch service business, so not being a Karen here . The area was safe, even at night, but expect street noise throughout the night because it's a city. But if all that is important is location and cleanliness go for it!
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Gæstebruger
Overnattede i aug. 2024
Andet
1.0/5
Slået op den 19. sep. 2024
The worse kip I've ever stayed in (for 30 minutes, before I left).. which incidentally, I think, was last decorated by Medici too. Checked into the hotel, and was given keys to dark, dingy, smelly and frankly hazardous room. I left after 30 minutes as soon as I could book something else which cost almost €700. I was contacted by the hotel soon after, I explained it was substandard and asked for a partial refund. I was told, rather rudely.. "no, it's the penalty for leaving". I said the air-conditioning unit is broken and it's a fire hazard. I was told that I shouldn't have used it, "so that's it". And the call was over.... Awful, awful experience and people... AVOID, AVOID, AVOID....
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Gæstebruger
Overnattede i jul. 2024
Andet
2.0/5
Slået op den 24. aug. 2024
The hotel is centrally located, making it easy to get around the city. However, we could barely sleep due to the noise from nighttime activities, such as pedestrians talking and often shouting, as well as the trucks cleaning up the trash, which also happened during the night. Next time, I'd rather choose a place just outside the city center. (-) The bathroom is rather small, suitable for only one person. (-) There is no air conditioning. The fan provided did not work properly; it was too weak to handle the heat, even at night. (-) No breakfast is included. (-) Price: Quite expensive in my opinion, compared to the hotel we stayed at in Rome, which included air conditioning, a bigger room, a more comfortable bed, and breakfast, all for a lower price. (+) The rooftop bar, which is open to the public, is nice. (+) They let us to leave our bags after check-out which was nice. Because we had to wait hours for our train to another city. (*) Not all the receptionists speak English, but we managed using Google Translate’s voice feature.
Oversæt
Gæstebruger
Overnattede i jul. 2024
Par
1.0/5
Slået op den 17. aug. 2024
Great location and that's about it. The rooftop bar is nice, but open to the public anyway so no need to stay in the hotel to visit. The room was small and had no ac. Absolute hell in 40 degree heat. Staff set the fire alarm off by accident after we checked in when I was having a cold shower because the room was 38 degrees. No guidance from staff on where to evacuate to, no communication or apology for the inconvenience!! Only one towel provided for a double room! Very noisy street below waking us up all night. Staff just generally quite rude. Only accept cash for city tax, literally the only place that needed cash for our whole stay. They had a card machine but wouldn't allow us to use it so we had to pay an atm fee to withdraw. Avoid, much better hotels in Florence. We moved on to bb piti palace for the same price and it was incredible.