Palazzo Montebello

The floor in the room was stained and sticky probably have never been cleaned. After staying there for one week, the bottom of the hotel slippers was completely black with my foot prints looked terrifying. The rug around the bed looked dusty and dirty. For three days the supply of towels was missed or messed up. Even though I put on Do not Disturb light on, around 12 noon housekeeper knocked very hard on my door for a few times!  When I checked in around 7pm, I was offered a smaller room that I paid for online well in advance. After I found out, I had to insisted on my concern with the male receptionist for awhile before he “found” a better room that I was entitled to. Seemed tricky…  Nice hotel in hardware. Management issues to be improved.  Need washer and dryer on site for guest use.

Within walking distance from the train station so quite convenient. Got upgraded to a junior suite room with very spacious room and two beds (with one bed being sofa bed but still good). Very bright and tidy bathroom. Downside is the cleanliness is not to my expectation (some ashes on the staircase in the room and near the coffee machine) and the air-conditioner is too cold even though we have asked the receptionist to help switch off the air conditioner. Breakfast is a bit expensive (€28 pp from what I remember) so we didn’t get a chance to try but it seems that the breakfast is served in a very beautiful area.

整個歐洲遊住到的最美最驚喜最喜歡的一家酒店。一進門就感受到了滿滿的品味，低調奢華又富藝術感。大堂充斥的香氛也好聞。工作人員都跟酒店的氣質很搭。一種輕奢老錢紳士，一種在一家酒店做了一輩子散發的專業體面感。房間也無比大！35平+大陽台。房間的色調搭配和傢俱也好有品味。總而言之真的太喜歡了。