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Bekræftede anmeldelser
Placering9.4
Faciliteter9.2
Service9.3
Renlighed9.3
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Karen
Enkeltværelse
Overnattede i dec. 2024
Solorejsende
35 anmeldelse
9.5/10
Vidunderligt
Slået op den 6. jan. 2025
So the bed was a little bit uncomfortable because I booked a single. I wanted to switch to a double and pay the extra €8 up charge but they didn't have any rooms available the two times that I wanted to switch. The single bed baby slightly uncomfortable and made my body sore. I think if I had a double I would have been perfectly fine but as things stand I kind of have a back ache. Breakfast was tasty staff was very polite and professional location was ideal. I won't book a single there again but I thought this room was lovely the amenities were lovely The service was lovely and I had a great time. I would without question stay there again but not in a single bed. The room was very small but well situated and I was happy with the staff the breakfast and everything else except for the bed which was uncomfortable to me. The one problem I will say with that room is that the lights are dim they were perhaps trying to economize and I bought a hundred watt light bulb and stuck it in the light socket because it was just too dark for me to see him for me to read and for me to function. They took it out and replaced it with a very low wattage bulb I think it's to try to save money to be honest. So buy light bulb 75 Watts and when you leave the room and they clean it take it out and put their crappy light bulb in. Also there's only a few television stations in English and they were all news. No movies. I still would stay there again I like the theme of the hotel I like the ambience and I like the staff.
Oversæt
Svar fra overnatningssted: Dear Karen, thank you very much for giving us such a great evaluation! We are very happy to have deserved your trust thanking our staff and varied breakfast and we would be proud to be your point of reference whenever you will come back to Florence. We took note of your precious suggestions, since we wish to improve our service and offer the perfect “Room Mate Experience”. Hoping to have you here again soon we send our best regards!Augusto Frosali on behalf of General Manager
Anonym bruger
Standard-værelse
Overnattede i sep. 2024
Andet
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 4. nov. 2024
Very nice staff with deco in art sense of Florence
Safe location
Oversæt
Svar fra overnatningssted: Dear Guest,We are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the staff, the location and the original decor. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards, Eleonora on behalf of Gianni Andreucci-General Manager
Isabel
Standard-værelse
Overnattede i maj 2024
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 11. jul. 2024
I really enjoyed this hotel. nicely located near the city center. They had a complimentary minibar in the lobby, which was a nice touch. The breakfast was great and available until noon. Will be coming back again.
Oversæt
Svar fra overnatningssted: Dear Isabel,thank you very much for sharing such a great review!For us it's very important to satisfy the needs of our guests, providing a comfortable room, a warm welcoming and a plenty breakfast.We hope you can repeat soon the experience @Room Mate, in Florence, or in any other city that hosts a Room Mate hotel.Regards,Augusto Frosali - Front Desk
Anonym bruger
Standard-værelse
Overnattede i maj 2024
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 4. jun. 2024
This hotel is one of the main reason we can fully enjoyed our Florence experience..
VERY CONVENIENTLY LOCATED.. Every important landmarks are mostly within 15 minutes max radius of the hotel.
And I can't stress this enough about the Helpfullness & Amazing Service of the staffs..
Very responsive, very friendly , very2 eager to help.. a big shout out to DAVID at the reception & AMAN from the kitchen.
The hotel is just been renovated earlier this year so everything is still looking fresh & clean.
We love to come back to Florence & we will be back at Room Mate Luca when we do..
Oversæt
Svar fra overnatningssted: Dear Room Mate Friend, we wish to thank you for your wonderful comment. We are therefore happy and proud to know that you really appreciated in every single detail the care, the passion and the professionalism that we put every day to the service of our guests with the desire that they leave Florence with a happy and unforgettable memory. All our staff thanks for your kind appreciation, in particular Davide and Aman who sends you a warm greeting. We hope we've earned your trust and will become your point of reference, every time you wish to visit our wonderful city. All our best,Augusto Frosali on behalf of Mario Parisio General Manager
許睿玲
Standard-værelse
Overnattede i maj 2024
Forretningsrejsende
4 anmeldelse
10.0/10
Enestående
Slået op den 27. jun. 2024
Very kind and helpful people here, make my Florence journey very wonderful!
Oversæt
Svar fra overnatningssted: Dear Room Mate Friend,That's the kind of comments we like the most.Thank you very much for writing and scoring so high!All our best, Augusto Frosali on behalf of Mario Parisio General Manager
Hansen
Standard-værelse
Overnattede i jun. 2023
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 15. jul. 2023
Absolutely lovely. Loved our 4 night stay in Room Mate Luca. Location was great, service was impeccable, *everyone* was very friendly and helpful. Room was as advertised, clean and comfortable and the view was great. AC worked perfectly. Breakfast was good, too.
Really can't say anything bad about this hotel. Will definitely come back.
Oversæt
Svar fra overnatningssted: Dear Hansen,we are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the our extra smiling and attentive staff, the location, the original decor and the breakfast served until noon. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards, Augusto Frosali on behalf of Mario Parisio General Manager
Cassiel Cai
Deluxe-værelse
Overnattede i jun. 2024
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 25. jul. 2024
good and. nice
Oversæt
Svar fra overnatningssted: Dear Cassiel, Thank you for this comment and vote. See you soon! Augusto Frosali - Front Desk
Svar fra overnatningssted: Dear Orange,thank you very much for choosing Room Mate and for this fantastic comment with pictures too. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Augusto Frosali on behalf of General Manager
Svar fra overnatningssted: Dear Yililiuya,thank you for this wonderful review, we are so happy and proud to have exceeded your expectations and that you could live an unforgettable time “pampered” by Luca. It is nice of you the mention for the little details: they are expression of our “Philosophy” so that in every Room Mate in the world you can meet a Friend “close” to you from every point of view. All our staff thanks for your kind appreciation, in particular Andrea who sends you a warm greeting. See you very soon! Augusto Frosali on behalf of Gianni Andreucci General Manager
Svar fra overnatningssted: Dear Room Mate Friend,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Best regards, Augusto Frosali on behalf of Gianni Andreucci General Manager
Claudia
Standard-værelse
Overnattede i nov. 2024
Par
2 anmeldelse
9.0/10
Fantastisk
Slået op den 5. jan. 2025
Charmant hôtel, bien situé dans Florence.
Chambre moderne et propre avec une salle de bain spacieuse et bien équipée.
Accueil sympathique !! Le personnel du petit déjeuner est adorable, un grand merci à Meryem ⭐️⭐️⭐️⭐️
Oversæt
Svar fra overnatningssted: Dear Claudia,thank you for giving this great evaluation! We are delighted to know that you have lived a great experience with Room Mate Luca thanks to our unbeatable location, our comfortable and cozy rooms, our varied breakfast served until noon and our extra smiling and attentive staff. Meriam especially would like to thank you for your special mention! Kind regards, Augusto frosali on behalf of General Manager
Svar fra overnatningssted: Dear Mariko,thank you for choosing Room Mate and for sharing your impressions about your stay. We are glad to hear you enjoyed the design of the hotel and our friendly and professional staff. We took note of your precious suggestions, since we wish to improve our service and offer the perfect “Room Mate Experience”. Augusto Frosali on behalf of Gianni Andreucci General Manager
XiaoAmyyaonuli
Standard-værelse
Overnattede i sep. 2024
Rejs med venner
12 anmeldelse
8.0/10
Meget god
Slået op den 4. okt. 2024
房間很小,但還算乾淨,就是早餐太難吃了,不建議選擇含早。
Oversæt
Svar fra overnatningssted: Dear Xiao,we thank you very much for choosing Room Mate and for your vote regarding your stay with us; we are sorry to read you didn't enjoy our breakfast that normally is one of our strenghts but we will try our best to improve it since your precious suggestions are kept into high consideration! Best regardsAugusto Frosali on behalf of Gianni Andreucci General Manager
Svar fra overnatningssted: Dear Junehee,We are delighted to read your comment, because we see that we were able to satisfy your needs from all points of view, giving you an great experience with ""Luca"" and in our city.We hope to be your first point of reference for the next visit to Florence, we would be delighted to welcome you back. All our best,Augusto Frosali on behalf of General Manager
Svar fra overnatningssted: Dear Room Mate Friend,We are delighted to read your comment, because we see that we were able to satisfy your needs from all points of view, giving you an unforgettable experience with ""Luca"" and in our city.We hope to be your first point of reference for the next visit to Florence, we would be delighted to welcome you back. All our best,Augusto Frosali on behalf of Giuseppe Alfano General Manager