Hotel Indigo Florence, an IHG Hotel anmeldelser

Svar fra overnatningssted: Dear Lay,Thank you for taking the time to share your feedback about your recent stay at Hotel Indigo Florence.We are delighted to hear that you liked your clean and spacious room, and that you found our short walking distance to the main train station convenient.We sincerely apologize for the inconvenience you experienced with the flushing system and for the noise from the road and tram for your balcony room. We understand that noise disturbances can impact the comfort of your stay. For future visits, please feel free to request a room facing away from the main road, and we will do our best to accommodate your preference based on availability.Your feedback is very important to us as it helps us to identify areas where we can improve the guest experience.We hope to have the opportunity to welcome you back and provide you with an even better stay. 1   Sincerely,The Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Joseph,thank you so much for taking the time to share such a wonderful review of your recent stay at Hotel Indigo Florence! We are absolutely thrilled to hear that you had such a positive experience.We are delighted that you found our location, just a 5-minute walk from the train station, to be convenient. It's also fantastic to know that you found your room to be clean, elegant, and well-equipped, and that you enjoyed the small bar we provide.We're also pleased that you appreciated our gym and its equipment, as well as our restaurant and bar on the ground floor.Hearing that we were the "best hotel so far" from your trip to Italy is truly the highest compliment, and it means the world to our entire team.We strive to provide all our guests with exceptional stays, and your feedback is a wonderful affirmation of our efforts.We hope to have the pleasure of welcoming you back to Hotel Indigo Florence in the near future.Warm regards,The Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Guest,Thank you so much for taking the time to share your wonderful feedback!We are truly delighted to hear that your stay with us at Hotel Indigo Florence was perfect from start to finish. It is always our greatest reward to know that we contributed to making your first visit to Florence so memorable.A special thank you for mentioning Giulia, Luigi, and Adriana — they will be thrilled to know that their efforts made such a positive impact on your experience! We are also happy that you enjoyed our Sunday brunch buffet and found it to be great value.Our team works hard to ensure that every detail, from our central location to the peaceful atmosphere, creates a comfortable and unforgettable stay.We sincerely hope to welcome you back soon for more beautiful moments in Florence!Warm regards,The Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Guest, Thank you for your review and for highlighting our convenient location near the train station. We’re glad that the quietness of the area was to your liking. We sincerely apologize for the inconsistencies in service that you experienced, such as the unclean balcony and the tea bags not being replaced. This is certainly not the standard we strive to uphold, and we will address these issues with our housekeeping team to ensure they do not occur again. We appreciate your feedback and hope to have the opportunity to provide you with a more seamless and enjoyable stay in the future.Best regards,Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Anastasia,thank you for your positive feedback! We are happy you enjoyed your stay at Hotel Indigo Florence.Sincerely,The Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience at Hotel Indigo Florence. It's great to know that you appreciated the cleanliness, the superb breakfast, and our special Valentine's dinner offer.Your kind words mean a lot to us, and we are so happy you enjoyed your stay. We look forward to welcoming you back for another fabulous visit!Best regards,Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Guest,Thank you so much for your fantastic review! We’re thrilled to hear that our location, just a short walk from the train station and close to all the main attractions, was perfect for your stay in Florence. It’s wonderful to know that you found the hotel to be like brand new, and that the room size, as well as the service provided by our friendly staff, met your expectations. We’re so happy you’re pleased with your choice, and we look forward to welcoming you back for another memorable stay!Best regards,Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback. We're glad to hear that your overall experience was positive. We do apologize for the inconvenience caused by the sound isolation, and we understand how important it is for our guests to enjoy a peaceful stay.Please know that we will review this matter and work on improving soundproofing in the future to ensure a more comfortable experience. We appreciate your comments and hope to welcome you back soon.Best regards,Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Guest,thank you for choosing Hotel Indigo Florence! We're delighted to hear about your convenient stay near the train station - perfect for rolling in with luggage! And how lucky to have a fantastic Indian restaurant, Haveli, right next door. We're glad you enjoyed a delicious change of pace during your Italian adventure.Sincerely,The Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Guest,delighted you enjoyed your stay! Perfect location, friendly staff, clean room - that's what we strive for. Thank you for choosing Hotel Indigo Florence.Sincerely,The Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Alfred GA,Thank you for your wonderful feedback! We’re thrilled to hear that you were impressed with the design of the room and found it spacious and very clean. We’re also happy that you enjoyed the complimentary minibar and the thoughtful gifts provided to our guests. It’s great to know that our convenient location, just 10 minutes from the town, and the available parking made your stay even more enjoyable.We look forward to welcoming you again in the future. Please feel free to contact us if you need any assistance.Best regards,Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Guest,Thank you for your feedback! We’re glad to hear that you found our location convenient and within walking distance to the train station. It’s always great to know that our guests enjoy the ease of getting around. We hope to welcome you back for another enjoyable stay in the future!Best regards,Guest Relations TeamHotel Indigo Florence

Svar fra overnatningssted: Dear Guest,Thank you for your feedback! We are sorry to hear that the size of the room and bathroom did not fully meet your expectations. Our team is constantly working to improve the comfort of our accommodations, and we appreciate your comments. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Best regards,Guest Relations TeamHotel Indigo Florence