Hotel Adula

Hotel premises were classy and tidy. When arriving with 2 families we encountered a problem with the reservation. I had reserved a room and confirmed earlier facing the courtyard, not the street. This was confirmed by e-mail also. When arriving, they said my room is not ready, but confirmed again at the reception that it is facing the inside. When it was ready I got the room key. It was facing the street. I went back and complained that even after 2 confirmations by the Hotel, I got something else. We started rounds around the Hotel looking at available rooms in different buildings, but in the end got a smaller room than my travel buddies, with the same price, but facing the inside as requested. On Friday, when ordering drinks at the bar, the bartender probably thought I was Russian and replied to me by "Da". I got offended by this. On Saturday the Restaurant Manager overbilled us and started to complain that our dinner arrangements of 6 persons were too complicated for him to calculate correctly. We requested a recalculation and a new bill, which he in the end did but still complained that he was correct. It left a bad taste of the service. We have done more than 20 years of these trips to Hotels of 4-5 stars in the Alps, and the service experience here was probably the worst. But - the hotel was nice. Food in the Hotel Restaurant was OK and Breakfast was good.

We have stayed at the Adula almost every year for 20 years. It has always been comfortable, but the recent changes have bought it up to date and have made the hotel a destination, rather than simply a very pleasant place to stay. I would highly recommend it.

Hotel Adula is a wonderful hotel with an abundance of nice surprises. Located only minutes from the lifts through a regular shuttle service, this hotel offers delicious food and excellent drinks at the restaurants as well as fantastic relaxation at the spa with a variety of treatments. The service is very friendly and efficient and we would highly recommend Hotel Adula.

Superb stay. The food in both restaurants is excellent. The breakfast offers a wide selection. Everything was very clean. And the staff is truly super friendly. Lovely wellness area, a fun play area for the kids, and spacious parking spots.

I stayed at this hotel in December 2024 and I am happy with my stay. The hotel has a nice location and is close to the skiing area. The SPA area is amazing - a perfect place to relax after ski sessions, especially the hot outdoor pool. The massage therapist delivers outstanding service. Among restaurants La Muña was my favorite - great food and nice atmosphere! I want to mark Maria Pino as an exceptionally brilliant hostess: she was so nice wishing us good morning/fun on the slopes/nice evening and it was a real pleasure to see her in the lobby each time! :) I also want to give special thanks to the wonderful ladies who work in La Muña: they were all very professional! One of them (my bad, I forgot to ask her name!) helped us a lot with our special request: we were totally in love with the sweets that La Muña makes on their own and we were happy to take a bunch of them upon our check-out the next day. I recommend this place and will come back.

Cozy beautiful hotel. We really enjoyed our stay in Adula Hotel. From Reception to Restaurants, Spa, Rooms to Services.. everything is just perfect. My son also likes the Kidsclub a lot. It was a great experience. Thank you. We will definitely come back.