Gæstebruger
31. marts 2025
Prior to check in, the parking space is too compact in the hotel premises. The worst check in experience with the woman at the check in. The woman at the reception around 16hr30 was so cold and rude, as if we were disturbing her when we checked in. We given instruction while being stood up, and then were directed to the room by a Bangladeshi or Indian guy who has no real experience in concierge, had to carry our own bags. The room was clean but smells bad, the bathroom was the one smelling mostly, had to refresh and open the small windows to aerate. More on, the night was so loud with noise and music, could not even sleep up to 2 am, finally in the morning breakfast was very mediocre, the viennoiseries were so tasteless, no tea, no milk, the pancakes tasted like vomit, the fruits were dry and looked like not fresh, the omelettes were the only eatable food for breakfast. To highlight that there was also no napkin to clean up. Many thanks to MANUELLA who offered a FLCO up to 13hr but the room was not even sold out, the hotel was so empty, we could have been given the room up till 16hr as requested. Out of 10, give a rating of 1 to this hotel.
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