Premier Inn Fleet

We stayed beginning of August for 2 nights. We've stayed here before about 10 years ago, it must have been fairly new then as we won't be making the same mistake again. It's the most expensive Premier Inn I have stayed in, maybe worth it 10 years ago but now it's run down and in need of some work. I stayed on the corner room of the 3rd floor, room 303. The headboard had some weird stain on it, the bathroom has damp in the corner and in general it could do with a good clean and a paint touch up. The windows don't open but the the air conditioner is soooo loud, you can't leave that running. The first night I got no more than 3 hours sleep due to a long, loud persistent buzzing/ humming noise. The next day I spoke to reception who said thr kitchen extractor fan runs all the way up through the building and that it possibly got left on over night causing the noise. The next night it was off by 11.30. Just be aware of the noise if you get this room (and the weird stains). My sister and her children also stayed, she had a 2nd floor room. This room was ready almost an hour after check in and also only had 2 beds made up. It smelt of urine! She was quickly given a room with the correct number of beds and did not smell of wee! Absolutely not worth the money to stay here, Premier Inn are usually so reliable but this hotel let's it down. Ending on a positive, the staff were great!

We love this hotel, rooms were what you would expect from a fairly new Premier Inn. Free parking which is an added bonus. Joe the manager looked after us on our 1 night stay and he definitely made it special. Food options were limited for the evening meal and breakfast options were poor. From what i was told it isn’t normally like that and they are having issues with the food delivery man. It’s just a shame that we didn’t get the full breakfast experience we paid for. Your staff are what made our stay special so we look forward to coming back and hopefully seeing you again Joe.

We had a lovely time at this hotel we stayed on the way to board a cruise.Joanne was so helpful nothing was too much trouble Evening meal and Breakfast were excellent Room was spacious and very clean Would definitely stay here again when we go away next time.

Lovely hotel. Staff were fab and very accommodating. Angela in particular was a joy throughout my stay. My main issues were I was not allowed to check in early unless I paid a £10 fee. I arrived 1hr and 10 mins early and my room was ready. I travel a lot for business and all I needed was to be in my room after a long drive. It wasn’t the fault of the staff - its company policy. Also, the food in the restaurant for evening meal wasn’t the best. It was OK but I’ve had a lot better at other Premier Inns. I only chose to eat there once during my 2 night stay and got a delivery the second night. I can highly recommend Trattoria La Casa - large portions and arrived hot.

Stayed here for 2 nights with our 8 year old daughter, couldn't fault the hotel, staff were really helpful and made stay very relaxing, we had breakfast on the 2nd morning and have to say it was one of the best breakfasts we have had in any hotel, Mirela was on reception to greet us on our arrival and made us feel really welcome. We would like to compliment the chef on the breakfast, it was a great spread. A special mention to Mirela, Sophie and Joanne, they ran the restaurant impeccably, they all had such a nice way about them and nothing was to much, would definitely stay here again. Rachel Harris.

Lovely hotel but what really made it special was Joanne. She was rushed off her feet the whole evening and she was under a lot of pressure, but still made our stay perfect. We was here for an event and I really cannot praise her enough, she went out of her way to make sure we was happy. Thank you Joanne and we will be back to see you soon.