Premier Inn Fleet

On arrival there was some confusion about our booking, Linda tapped away on the computer and soon had it sorted, thanks Linda. The room was as we always expect from premier Inn, clean, tidy, comfortable and quiet, the reason we return. We were seated by Linda and the evening meal was prepared by Ollie. After our trip we wanted good old British food, that’s what we ordered and we got exactly that, well prepared, tasty and hot, perfect. After a good nights sleep, breakfast was a full English, I’m not sure of the lady’s name, but again it was hot, tasty and well stocked. Couldn’t fault anything, the staff, food and room were great as always. Well done Premier Inn at Fleet. See you again sometime

Great stay, hotel clean good breakfast. We had dinner one evening and was served by Joanne who was attentive, helpful, friendly and engaging. My niece is lactose intolerant and she went the extra mile. Olly cooked our steaks really well. Great staff!

This was an ideal location for us, visiting family in the area. After a five hour drive the room was a much needed sanctuary. Comfortable bed with a great shower. With excellent on site parking included in the price we. Opulent have asked for better. The late check out of 12 noon was very welcome too. No frills and nothing fancy but always a great nights sleep.

We stayed beginning of August for 2 nights. We've stayed here before about 10 years ago, it must have been fairly new then as we won't be making the same mistake again. It's the most expensive Premier Inn I have stayed in, maybe worth it 10 years ago but now it's run down and in need of some work. I stayed on the corner room of the 3rd floor, room 303. The headboard had some weird stain on it, the bathroom has damp in the corner and in general it could do with a good clean and a paint touch up. The windows don't open but the the air conditioner is soooo loud, you can't leave that running. The first night I got no more than 3 hours sleep due to a long, loud persistent buzzing/ humming noise. The next day I spoke to reception who said thr kitchen extractor fan runs all the way up through the building and that it possibly got left on over night causing the noise. The next night it was off by 11.30. Just be aware of the noise if you get this room (and the weird stains). My sister and her children also stayed, she had a 2nd floor room. This room was ready almost an hour after check in and also only had 2 beds made up. It smelt of urine! She was quickly given a room with the correct number of beds and did not smell of wee! Absolutely not worth the money to stay here, Premier Inn are usually so reliable but this hotel let's it down. Ending on a positive, the staff were great!

The best thing about your Fleet hotel is by far the staff. Every member of staff that we met were courteous, kind, helpful and went out of their way to help. We arrived at approx. 9.30am after a long transatlantic flight, incredibly tired and in desperate need of sleep. We had paid for an early check in but Joe made sure that our room was ready early so that we could get to sleep as soon as possible, this was possible because the housekeeping staff went out of their way to get the room ready. In the evening we went for dinner, again all staff were superb, friendly and couldn't do enough to make sure that everything was perfect. The food was excellent, and even though there was only one chef, and it seemed as though everyone arrived for dinner at the same time, he kept his head, little delay and the food really tasty. In the morning breakfast again was excellent. On leaving the hotel, the housekeeping staff helped with my cases as I was struggling to get out of the door. All done with a smile. The staff cannot be praised enough, and a special mention needs to go to Joe - thank you for all you did to make 2 weary travelers human again! We have stayed at many Premier Inn hotels, and have always encountered wonderful staff but the staff at Fleet certainly stood out, head and shoulders above the rest!

The good bits: The rooms are comfortable, clean and have air conditioning. The car park is free. And that's about it. The bad bits: There aren't enough staff and some of them are half trained. Issues on my visit: no decaff coffee, no sweeteners, waited over 35 minutes for a pizza evening meal despite there only being 9 people in the restaurant. At breakfast the coffee machine was broken, there was no brown bread, and the white bread was not exactly fresh. On top of this, the wifi was glacially slow to the point that my email timed out on several occasions. I'd have been better using morse code. Best advice I can give is to eat elsewhere if you need to stay here.