Cathedral Mountain Lodge

We stayed a couple of nights on the way from Jasper to Whitefish, MT and are so glad we did. The staff was outstanding. The place is beautiful, and the food was delicious. We enjoyed the fireplace in the cabin and being able to walk to the main lodge for fine dining. We took advantage of the shuttle to Moraine Lake; thank you to David for making the drive so enjoyable. Would also recommend the short drive up to the nearby falls. Only downside was the loud hum coming from the kitchen; fortunately our cabin wasn’t close by. And a bit pricey, but we enjoyed it enough that we plan to return. Truly a special place.

Enjoyed our stay here everything was exceptional especially the staff!! Would definitely stay here again if the prices come down, we stayed at other places close by that were not as expensive and just as nice. The dinner here is terribly overpriced for mediocre food, but breakfast was great! Cannot say enough about all the staff here they were top notch!!

Very noisy due to railway and TC engine brakes. Very expensive probably due to Jasper being closed to tourists. Good but expensive restaurant. Nice staff. While the give free 1 hour canoe at Lake Moraine, the free shuttle was already booked for the next day when we checked-in. Bummer.

THE GOOD: 1. Decor 2. Trees, creek and amazing views 3. Food 4. Staff THE BAD: 1. Extremely noisy lodge kitchen extractor fan. It literally sounds like several semi trucks idling next to the cabin! I cannot stress this enough! 2. Noisy highway and train are very close by, they definitely disturb your sleep 3. Tiny room without enough room for luggage and only one luggage rack 4. Lights everywhere, you cannot control the outside lights on your porch 5. No mini fridge ADVICE: Definitely do not get a cabin anywhere near the lodge/restaurant; that extractor fan is horrendous! Avoid cabins #3, #4, #16, #17, #18, #19 We were in cabin #19 It’s a really cute place, I’m sad that we had a cabin in a lousy location I would definitely return to this hotel, but only if I could choose the cabin location. Owner should replace that loud kitchen extractor fan

Loved staying at the lodge. Our room was clean, spacious with a great bed. Sitting by the river at the end of the day was one of the highlights of our trip. Staff were also fabulous. The only grizzle we have is the restaurant. We realise that we are a captive audience due to the location of the property but felt that this was taken advantage of. Whilst the food was lovely the prices were exorbitant. Two scallops for $27 plus tax plus tip was outrageous. We would absolutely stay here again as the location and lodge is amazing.

We were very excited about our one night stay in a 1 bedroom lodge with loft at the lodge in late June 2024. It was a very expensive night, over $1k. First - the positive - beautiful location (although a star knocked off for the close proximity to the trans canada and railway line and associated highway/rail noise), nice staff, great cozy cabins with fireplaces. Breakfast was very good, although if you are travelling with children expect that it may be a bit fancy for their tastes. Now the extremely disappointing... When we arrived and checked in, there was no verbal or written recommendation to avoid tap water consumption, so as would be the norm at any 5 star hotel in Canada, it did not cross our mind to stick to bottled water or avoid the tap water. My 12 year old son drank at least 1 or possibly more full glasses of tap water during our stay. Then, on the day of our departure, at check out, I noticed a big sign regarding a boil water advisory and “water not safe to drink”. It did cross my mind to be a bit worried, but I put it out of my mind until the early hours of the following morning, when my son came down with severe stomach cramps and a fever. After a sleepless night for our entire family , and a terribly uncomfortable night for my son, I called the lodge to follow up on the sign we had seen regarding the water. I spoke to the front desk staff, who apparently spoke to a manager who confirmed that the suspected pathogen in the water was E. coli. Based on his symptoms, I am quite sure (as an MD) that he was in fact contaminated with e coli. No manager came to speak to me on the phone, and after I hung up I realized that my contact number was never taken to followup on this potential significant public health issue. I reflected many times in the following days on this chain of events, and was quite disturbed on several levels. First, our extremely expensive night at the lodge ruined several days of our family trip with literally not even the courtesy or a sincere apology from the manager. E. coli contamination, especially in a child, is no laughing matter and I would have expected a little more concern and all around responsiveness . Second of all - how does this happen at a 5 star lodge charging $1k plus per night? If there is the potential of this significant pathogen in the water, why are guests not warned ahead of time or even better, why is there not an appropriate water filtration system? I sent the above concerns to the lodge directly before writing this review, hoping they would address, and its now been 5 days and counting and no response. So please think twice about booking here if you cherish your own health and value good communication at your 5 star lodgings!