W Maldives

服務；W是六星島嶼服務自然沒的説 從接機到上島、入住再到離開服務員都很體貼，會送我們到值機海關檢查前，上島很有儀式感，各部門經理來歡迎我們，並一一介紹，進房間會有手寫歡迎信，還有歡迎甜點，賓至如歸又充滿儀式感。 設施：作為一個喜歡選新酒店的人來説，覺得設施都很好，衞生間和房間內都有空調，屋內外都有bose音響，泳池晚上有小星星一樣的燈光。 餐飲：幾家餐廳各有特色、標準高自然不會踩雷，普通酒水7-20美金這樣，衹有午晚餐需要點，mini bar裏的軟飲免費。 環境：海水顏色很特別，是淺飽和度的tiffany藍。熱帶島嶼風情濃郁。

畢竟是老牌酒店，服務什麼都沒得説，就稍微老了那麼一點點

My wife and I just returned from an incredible stay at W Maldives to celebrate our 25th wedding anniversary and birthdays. We were fortunate to be some of the first to experience the newly renovated resort, which had just reopened after a major renovation. We stayed 8 nights in an overwater villa, which we booked with Marriott points. The renovated property is amazing. Everything seems to be brand new and the interior and exterior design is gorgeous. The buildings and rooms seamlessly blend with the environment of the island. The main pool (WET) is redesigned and expanded. The gym is also expanded and is well stocked with everything we needed for great workouts. Some construction work was still on going during our stay (March 2025), but it didn’t really affect our vacation other than some occasional noise in the distance and the fact that the Fire Restaurant was not yet open. The resort’s four other restaurants were open and the food was amazing. As other reviews note, the food is expensive, but we felt the cost was mostly justified by the high quality and the fact that you are on an Island and everything has to be shipped in. Also, as a Marriott Titanium member, breakfast was complementary, which helped defray the overall food cost. The relaxing breakfasts were a highlight of our stay with one of the most amazing buffets we’ve ever seen at a hotel. It was as if the chef took the best foods from around the world and brought them to the W for the guests to enjoy. We took advantage of complementary fitness classes (yoga, boxing, core, etc,) which were great and led by the talented instructors at FIT. Snorkel gear is complementary, along with stand up paddle boards and kayaks. So lots of reasons to get out onto the water. The house reef is amazing and we saw tons of fish, turtles and sharks while snorkeling and also while simply looking into the water from the deck at our room. But what really stands out about the W Maldives is the people who work there. I travel often and stay at hotels around the world. I’ve never experienced such warmth and friendliness from a team at a hotel. Within hours of arriving, everyone knew us by name. Everyone genuinely cared about providing exceptional and memorable service. The team delighted in providing little surprises to enhance our vacation and anniversary / birthday celebration. A huge thank you to Christian and his amazing team. Special mention to Cindy, Saha, Koke, Kai (who sent calamine lotion to our room when he noticed my wife had a sunburn), Chunky, Hussain, John / Aquaman (with awesome snorkel advice), Arro (thanks for chocolate wake up drink and Netflix recommendations at breakfast), Isse, who kept our room absolutely spotless, and the fantastic FIT crew of Mark, Tutu and Zarifa (thanks for the great yoga instruction)! The only problem we experienced the entire vacation was that we didn’t want to leave to go home. ;) We are already trying to plan a time for our return visit!

A couple of days ago we arrived back home from the Paradise at W Maldives and we can think about this Resort only with superb opinions. The place itself is amazing. The refurbished villas are really very beautiful, modern and top notch. We booked an overwater villa by Marriott Bonvoy , and as a Platinum member we hoped an eventual upgrade. At the arriving our guide, Aanis showed us our booked overwater villa, which is really impressive, but we were very happy, as he told we could choose a beach villa, if we wanted to. The villa No112 was showed to us, and we liked it immediately. The interior is far more better, than we saw on former pictures. The room is spacious and bright, the bed is very comfy, there is a lot of space to put the belongings. The new and huge smart TV is a pro, we could connect our devices , and see streamings in the evenings. We used the Nespresso coffee- machine everyday. Unfortunately there is no more W Mixbar, but they refilled our minifridge with soda and juices everday. The bathroom is huge and very nice. The shower is very good, the pressure and the temperature of the water is superb. We enjoyed the relaxing and calm sorroundings, the trees and bushes, and the very fine sandy bech as well. We enjoyed the pool outside, (which got a very new surface - not rough any more! ), the sunbeds beside the pool and on the beach. It was only minor negative, that sometimes snorkelers put their belongings on our sunbeds while they were in the sea, because the exit to the reef was near to our villa. I would recommend to the managemant to put something , ( e.g a bank or a table) for this purpose near to this point. We could enjoy the complimentary breakfast every morning. Every dishes are fresh and delicious, and the selection is wide enough. We are very thankful for the whole staff of the Kitchen, especially Celine, who took care of us very kindly, and Wasantha, who was very kind as well. We ordered some times the in-room-dining, which was always very fine and enough. We dined two times in the Fish Restaurant , both were delicious. Some info's about the mealplans: if You have complimentary free breakfast, you have to pay for HB 195 USD/pp/day, for FB 275 USD/pp/day and for AI 390 USD/pp/day. We didn't choose any of them. As our villa lays on the north side of the island, at 4 PM became a little bit shady, so we moved to the main pool, which is very beautiful. The new slide looks very trendy, we didn' try it. The jacuzzi is very fine, but if you look for a really hot tub, this isn't. The staff at the Wet Bar is very kind as well. We got delicious cocktails and even fresh cut coconut as well. Special thanks to Claire , who took care of us , and told a lot of interesting facts about the Resort. She organised for us even a behide the scenes tour , and we vere happy to check out, how the employees are living in the center of the island. Very thank to Amila and Harald, the managers. They were always very friendly and kind with us. We

From the moment we arrived at W Maldives, we knew we were in for something special. Aitte and Kai welcomed us with such genuine warmth that it didn’t feel like checking into a hotel—it felt like joining a family. A special mention to Kai, whose humility and graciousness stood out; he constantly deflected praise, even though it was clear he was a big part of making everything so wonderful. Throughout our stay, the team’s attention to detail and energy made every day memorable. The fitness team—Mark, Zari, and Tutu—kept our spirits and energy levels high with their excellent fitness, boxing, and yoga sessions. They somehow made even the most tiring workouts so much fun! The housekeeping team deserves endless praise for maintaining impeccable cleanliness and setting exceptional standards throughout our stay. Every day, we returned to a spotless villa that somehow felt both luxurious and comforting. The food and beverage team was just as outstanding. Every meal was an experience, and their attentiveness and warmth added an extra layer of joy to our days. The newly reimagined design of the resort is simply breathtaking, blending modern luxury with the island’s natural beauty. And of course, the house reef—the best in the area—is an absolute dream for snorkelers. Swimming alongside Bob and Tony, the friendly turtles, and spotting sharks gliding gracefully through the waters was an experience we’ll treasure forever. Thank you, W Maldives, for giving us the perfect honeymoon. We can’t wait to return!

Abhorrent service! I had booked this hotel over 10 months ago with points. They had already delayed the opening 3 times prior to today. I had concern over their promise to open and wrote management SEVERAL times and they assured me that they would open in March. Our reservation was for 3/5. Back in January, when I started writing them, I had time to make changes to my other reservation for a second resort. I explained this to them and that I needed assurances they would honor their word. I asked detailed questions about what could possibly delay the opening as this is was a cosmetic refurb and not a rebuild. Because of this I was, again, assured they would open. Guess what?... I got an email today saying that they were transferring my reservation to an inferior hotel (that I can not mention) and that they would take care of all the details. Wow, how very nice of them... NOT! Not only do they want to send me to an inferior resort, my other stay was in the same atoll as The W, is now T W O atolls away from the JW. This will take valuable time away from my vacation. In addition to the fact they made not other mention of compensation as far as room type, food/AI, etc. This is despicable treatment of a customer, let alone a Platinum member. I called Marriott and they were completely useless only passing the buck and telling me to contact the resort. At this late juncture I have no recourse to change my 2nd resort reservation as the refund period is expired. I can't even cancel because I have 4k in flights tied up and need somewhere to stay. I am appalled at the mismanagement of this resort and the way they treat their guests. I would be VERY worried if you have an existing reservation. More so, I would NEVER, EVER again trust Marriott with my vacation time. I am going to look into switching over to Hilton after his truly despicable experience. Shame on The W Maldives and shame on Marriott!!!! Neither deserves my business!